ECHR: student complaint against teacher’s behavior


Complaint about a teacher

Every student has the right to write a complaint against a university teacher if the latter violates the law or in any way infringes on the rights and interests of one or more people studying at a particular educational institution.

Additional methods

In addition to the above authorities, you can complain about violations of laws by a university teacher:

  • to the Stop Corruption hotline of the Public Chamber of Russia: 8-800-700-8-800;
  • to the Society for the Protection of the Rights of Consumers of Educational Services https://ozppou.org/contacts/;
  • to the department of economic security and anti-corruption at the location of the educational institution;
  • ombudsman for human rights in your region.

Write a complaint against a teacher: hotline, sample

Every student has the right to write a complaint against a university teacher if the latter violates the law or in any way infringes on the rights and interests of one or more people studying at a particular educational institution.

When to complain

Possible reasons for complaints against a teacher include:

  • failure to fulfill professional obligations (failure to attend lectures, seminars, teaching outdated material, etc.)
  • biased attitude/inflated demands that differ from those imposed on other students;
  • coercion to perform certain actions (attend additional classes, events, excursions);
  • insult, humiliation, discrimination;
  • demand for money (for admission to exams, obtaining certain grades), etc.

Both one student and several people from a certain group or faculty have the right to complain about a violation of interests. In the latter case, the appeal will be collective, which is considered a more effective way to solve the problem.

Where to complain

A complaint against a teacher can be sent to the following authorities:

  • Management of the educational institution.
  • Department of Education (local and regional).
  • Ministry of Science and Higher Education (Ministry of Education and Science).
  • Federal Service for Supervision in Education and Science of the Russian Federation (Rosobrandzor).
  • Prosecutor's office, law enforcement agencies, court.

Management of the educational institution

You can send a complaint to the head of the department, dean, or rector of the university. The easiest way would be to bring it personally to the secretary, but you can also send it by registered mail with notification. In the first case, the document should be prepared in two copies: one should be handed to the secretary, and on the second you should receive a receipt stamp with the number of incoming correspondence.

In the complaint, it is recommended to request a response in writing, so that in case of an unsatisfactory result of the review, a copy of it can be sent for appeal to higher authorities.

If the problem concerns bribery, the university management does not have the right to make any decisions. The rector, as an official, is obliged to transfer information about a possible violation to the prosecutor's office, whose employees will establish the fact of a violation of the law.

Department of Education

If the university management has not responded properly to the complaint, you should contact the Department of Education. The structure is represented at the local and regional levels.

At the first stage, control functions in the educational sphere are assigned to a committee (department) of the local administration, where complaints should first of all be filed for more prompt consideration.

If the result of the review is unsatisfactory, you should contact the Department of Education for the subject.

The complaint should be accompanied by a copy of the previously sent appeal to the local committee and the response received (if any).

On the territory of Moscow, the Department of Education and Science is responsible for the functioning of the education system (including higher education) in the interests of citizens. Contacts:

  1. Address for letters: 129090, Moscow, st. Bolshaya Spasskaya, 15, building 1.
  2. Public reception address: st. Academician Tupolev Embankment, 15, bldg. 4.
  3. Hotline number.
  4. Electronic reception on the website of the Moscow Government: https://www.mos.ru/feedback/reception/ (pre-select the appropriate Department as the recipient).

Information about registering requests is provided by calling +7 (495) 366-66-80.

Ministry of Education

You should complain to the Ministry of Science and Higher Education of the Russian Federation only after the problem has not been resolved by contacting other authorities. Otherwise, the document will be forwarded for consideration to lower authorities in the field of education management. You can complain in one of the following ways:

If the reliability of the information reflected in the appeal is established, a decision is made to bring the teacher to administrative responsibility or transfer the materials to the prosecutor's office.

Rosobrnadzor

The competence of Rosobrnadzor includes supervision and control of the country's educational institutions, identification and elimination of violations in the field of education. In addition, here you can complain about the unsatisfactory work of another department in the field of education (for example, if previously sent requests are ignored). You can do this:

Prosecutor's office, police, court

The use of physical force, extortion of money for the opportunity to pass exams, coursework, or violation of other articles of the Criminal Code of the Russian Federation are direct grounds for contacting the prosecutor’s office or the police (you can contact both authorities at once). You can also complain to the prosecutor's office if your appeal is ignored by other authorities or the time frame for their consideration is delayed.

The competence of the prosecutor's office does not include decisions regarding the educational process (low qualifications of teaching staff, submission of outdated material), therefore such appeals should be sent only to the relevant authorities.

If you need compensation for moral damage, harm to health, or damage to things as a result of the actions of a teacher, you must go to court. The claim must be accompanied by evidence confirming the validity of the claim for compensation (for example, extracts from a medical card, receipts for payment for medical services, etc.).

Sample complaint

There is no single template for filing complaints, so the document can be written by hand or typed on a computer. The second option is preferable because it will be more readable for the recipient. It is important:

  • Indicate in the header information about the addressee (full name of the official or name of the institution) and the sender (full name, address, telephone).
  • State the circumstances/illegal actions that gave rise to the appeal. You should also indicate the dates of violations (if they are systematic), information about students whose interests were violated, and measures taken independently to resolve the conflict (for example, attempts to talk with the teacher).
  • Provide materials proving guilt (if available).
  • Indicate the desired actions towards the teacher (apologize, correct the mistake, return the money, bring disciplinary action, etc.).
  • Insert the date of preparation of the document and signature with a transcript.

complaints against a university teacher

You should not use profanity, threats, insults, or false information in the text. It is necessary to adhere to a business style of presentation and avoid overly emotional expressions.

In addition to the above authorities, you can complain about violations of laws by a university teacher:

  • to the Stop Corruption hotline of the Public Chamber of Russia: 8-800-700-8-800;
  • to the Society for the Protection of the Rights of Consumers of Educational Services https://ozppou.org/contacts/;
  • to the department of economic security and anti-corruption at the location of the educational institution;
  • ombudsman for human rights in your region.

Question answer

Question: The teacher does not fulfill his duties. The dean's office and the rector do not respond to complaints, citing the fact that he is the only specialist in his field. Where else to complain?

Answer: Contact the Department of Education on the basis of Art. 89 Federal Law “On Education”.

Question: At my university there is a teacher who is constantly late, even for tests and exams. On different days, the delay ranged from 30 minutes to 1.5 hours. Where can I complain?

Answer: You should start with a collective complaint addressed to the dean of the faculty, and if there is no desired result, contact the rector and other authorities.

Question: My daughter often complains about insults and boorish attitude from one of the teachers, but she is afraid to record audio or video material for evidence. By the way, everything is fine in other subjects, the performance rating is the highest in the group. How to complain?

Answer: If the daughter is an adult, she must file a complaint on her own. The document is drawn up in simple written form addressed to the dean or rector.

Question: The teacher constantly finds fault with any words, he has already brought me to tears several times. Only classmates present in class can confirm. Can I use their words as evidence? How to register them? Where to complain?

Answer: File a complaint with the rector of the university and the Prosecutor's Office. You can present written evidence in the text. Be sure to “remind” the existence of Art.

336 of the Labor Code of the Russian Federation, which defines additional grounds for termination of an employment contract with a teacher.

One of these is the use of educational methods associated with physical or mental violence against an individual.

Question: Is it possible to file a complaint against a teacher anonymously?

Answer: Anonymous complaints in most cases remain unconsidered. Employees of the authorized body are required to send a response to the received request to the sender, but in this case there is no response. But exceptions and additional checks are possible if the appeal involves serious offenses.

Question: The teacher demands (not only me) to pay for his master class for 4,000 rubles, otherwise he threatens to be denied access to the state. How can you prove that this is a demand for a bribe? Where to complain?

Answer: Contact the district prosecutor's office. If the appeal is collective and not individual, you can count on a faster response.

The legislative framework

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Sample complaint against a university teacher

Controls the work of educational institutions, acts as a regulator of their activities in the region of its operation. What is its role? The ability to file a complaint against a teacher allows parents, in case of improper performance of their duties or unlawful attitude towards students, to intervene in the educational process, taking into account the norms of current legislation.

A complaint written to the director of an educational institution can help to reason with a teacher who violates ethical and moral standards, if such manifestations are not permanent.

In terms of teacher violations of the law or regular offensive actions against students, filing a document with the appropriate authorities helps to bring him to justice under the law.

Complaint about a teacher. where to complain about a school teacher?

The following text can be used as a sample: To the director of school No. 1 in Yekaterinburg, Vlasov Grigory Vasilyevich, from Ekaterina Gennadievna Smirnova.

Complaint about a teacher

Such written complaints are called collective complaints in the law. And, as a rule, they are the most effective. However, it should always be taken into account that the peaceful resolution of any conflict should take precedence over a complaint against a teacher officially sent to management.

Therefore, it is always worth trying to resolve the problem by directly contacting students to their teacher.

Ministry of Education What are the reasons for filing a complaint must be justified and contain reliable data, if possible with confirmation of the facts. What may be the grounds for filing:

  • dismissive, biased attitude towards a particular student or group, excessive demands;
  • inappropriate performance of official duties;
  • insults and rudeness towards children, use of physical force;
  • unpopular educational measures that negatively affect the student’s morale, for example, public condemnation of his actions;
  • collections not agreed upon with the administration of the educational institution;
  • preventing a child from participating in classes due to his unpreparedness, improper appearance, etc.

This is not the entire list of possible violations of the rights of children and their representatives as defined by law.

Sample complaint against teacher

In the first line, in the middle, write the heading: “Collective Complaint”, below it - the main text. State the essence, adhering to a formal business style.

How to write a complaint against a teacher in 2021

In this case, you should write a statement to law enforcement agencies, the prosecutor's office, and you can also go to court to recover financial compensation from the teacher for the harm caused. Judicial protection in this case involves compensation for property and moral damage expressed in monetary terms.

That is, it is advisable to go to court when there is harm that can be assessed from a material point of view. How to write a complaint against a teacher? A complaint against a teacher must be made in free form in writing.

The text must include the last name, first name and patronymic of the person making the complaint, his contact information (place of residence, telephone number). In addition, it is necessary to reflect the details of the teacher against whom you are writing a complaint, and the specific circumstances that you dispute or regard as a violation of your rights.

Sample complaint against a university teacher

Complaint to the school principal about a teacher: sample Complaint about a teacher may look like this: COMPLAINT about a teacher My daughter, (child’s name), year of birth, is a student in the class.

After home lessons, I complained that the teacher (teacher’s name) refused to accept written homework, describing my child’s handwriting as “like a chicken paw,” and demanded that the homework be completed on the computer, and for this I was kicked out of the class (other actions of the teacher, the essence of the conflict ).

I consider this behavior unacceptable and ask you to take action against (teacher’s name). This is only a sample complaint about a teacher to the director; in each specific case, the appeal may look different. It all depends on the nature of the violation committed by the teacher.

Example of a complaint against a university teacher

  • when a child is not allowed to attend lessons or is removed from classes (failure to provide educational services is a very serious violation, provided that the student does not threaten the safety of other children; the teacher can respond to hooligan behavior through the school administration; appearance, lack of completed homework, etc. reasons are not grounds for removal from the lesson);
  • with biased attitudes and excessive demands that differ from those applied to all other children in the class;
  • if the child’s grades are lowered;
  • in case of insults, humiliation and violence.

Source: https://znai-zakon.ru/test/zhaloba-na-prepodavatelja-vuza-obrazec

Complaint against a teacher: sample, rules for writing a complaint

Persons carrying out teaching activities sometimes act unprofessionally or are biased towards students. Such abuses of power cannot be left unpunished. Today we will tell you how to file a complaint against a teacher (teacher) and the specifics of filing it.

Reasons for complaints

Articles Art. 19, art. 21 of the Constitution of the Russian Federation enshrines the equality of all citizens. It is prohibited to humiliate a person’s dignity and treat him cruelly. In Art. 45 of the Law of December 29, 2012 No. 273-FZ, it is determined that students have the right to protect their rights.

You cannot blame the teacher unfoundedly. An application is only made if there are compelling reasons.

We list only the main reasons for contacting:

  • biased attitude towards a specific student or an entire group;
  • display of rudeness when communicating with children, use of physical force;
  • extortion of money not provided for in the educational process;
  • improper performance by the teacher of his official duties;
  • the use of non-pedagogical educational measures, for example, a student was condemned in front of the entire class for poor performance of a task;
  • A large amount of homework is assigned, which violates sanitary and hygienic standards.

Reference! Any complaint must be accompanied by available evidence. These include audio or video recordings, diary entries, photographs, and witness statements.

Who has the right to file a complaint?

Not everyone can make a claim. A citizen must have certain powers. Parents or legal representatives of a teenager can legally protect the rights of a child.

Therefore, when writing an appeal, it is always necessary to indicate who the applicant is to the child. This is not difficult to check, since the class teacher has all the documents regarding each student.

If children are adults, they can independently protect their rights.

Where to write a complaint?

There are several authorities for filing complaints against a teacher. Let's list them:

  1. the director (head teacher) of the school;
  2. to the district education department;
  3. to the Department of Education;
  4. to the Ministry of Education;
  5. to Rosobrnadzor.

These institutions should be contacted when complaints relate to the educational process. You can simultaneously contact several higher-level organizations that can solve the problem.

If a teacher has used physical force against a child, or is engaged in extortion from students or parents for good grades, then the statement is sent to the police or prosecutor's office.

To the name of the school director

This is the initial authority where parents should contact. For example, when they decided to refuse a teacher due to a biased attitude towards the child. Perhaps the director will be able to resolve the issue and will not have to seek protection in other institutions. The head may refer to the fact that there are no places for transfer in other classes, in which case it is worth contacting higher authorities.

If the facts specified in the application are confirmed, then disciplinary measures may be applied to the teacher - a reprimand or reprimand. In exceptional cases, an extreme measure is used - dismissal.

To the Department of Education

The institution regulates the education system at the level of a specific region. If lower authorities have not provided assistance in resolving the conflict, then it is worth contacting here.

Department employees promptly respond to all received applications. Each complaint is subject to a thorough investigation to determine the circumstances of the incident.

If violations are detected, teachers will be subject to disciplinary action. The written complaint is drawn up in two copies. The office of the educational institution must put an acceptance mark on the applicant’s copy. In the future, this will help prove the fact of inaction of the school management or RONO.

If it is revealed that the school administration or the district education department did not address the complaint, then punishment will be applied to all officials, up to and including dismissal. The result of the review is sent to the applicant.

To the Ministry of Education

In more serious situations, you should contact the Ministry of Education of the Russian Federation. This institution at the state level controls the activities of all schools in Russia. Employees of the institution will not allow incompetent workers to work in educational institutions.

Anonymous complaints will not be considered, therefore, when drawing up an application, you must indicate the full name and address of the person applying.

A parent must understand that any conflict can affect the child.

For example, if a complaint was sent for underestimation of grades. The issue was decided not in favor of the student; in such a situation, the child will have to be transferred to another school, he will have to get used to the new team.

Any conflict with a teacher is potentially fraught with this.

Source: https://zakonportal.ru/zhaloba/zhaloba-na-uchitelya

Complaint against a university teacher to the Ministry of Education

Briefly describe the problem, indicate the points of the laws that were violated. Be sure to write what demands you are putting forward (public apology, dismissal/replacement of a teacher, administrative penalty, etc.);

  • personal signature of the sender and date of compilation
  • list of attachments (supporting documents). The complaint must be reasoned and proven. Having copies of appeals to other authorities, witness statements, photographs, audio-video or photographic materials can significantly speed up the consideration of the petition.

Complaint form to the Ministry of Education

According to Federal Law No. 59 dated May 2, 2006.

The competent authorities are obliged to consider the appeal and give a written response to it.

How to write correctly

To ensure that the application does not remain without consideration, and the addressee does not have a legal basis to refuse the applicant, a number of rules must be followed in its preparation:

  1. The complaint indicates the name and position of the addressee.
  2. The name of the institution.
  3. Address of the institution (if necessary, mainly if the complaint is made to the Regional Educational Institution, Department of Education, prosecutor's office, etc.)
  4. Full name of the author of the application, indicating the authority to submit (for example, I am the mother/father of the child, full name, or legal guardian, full name).
  5. Return response address, email or postal, depending on the form in which the response needs to be received.
  6. Description of the problem and the essence of the appeal.

It will also help you correctly indicate the appropriate level of disciplinary action.

Who has the right to write a statement

A parent or legal representative of a student against whom negative actions have been directed can file a formal complaint against a teacher. If a teacher's behavior is applied to a group of students, a collective complaint may be filed.

Sample of a collective complaint against a teacher from parents:

sample complaint against a teacher to the Ministry of Education

What are the reasons for compiling

Filing a complaint must be justified and contain reliable data, if possible supported by facts.

Complaint against a university teacher to the Ministry of Education and Science of the Russian Federation

Important

The complaint is submitted in free form. We need evidence. If there are none, but at the same time the volume of the violated right is significant, you can contact law enforcement agencies.

10. A complaint was received against a teacher from students aged 16-17 years old, should parents be notified?

10.1.

Good afternoon.

Since the children are not adults, the management of the educational institution is obliged to involve their legal representatives when clarifying all the circumstances of the incident (Article 21 of the Civil Code of the Russian Federation).

11. After passing accreditation at the University, I, as a teacher and chairman of the cycle committee, was asked by phone from the HR department to resign from 01.06. According to the curriculum, students are required to study until June 30.

and then go to practice. I am the practice manager. I didn't write a statement. I have an open-ended contract.

Complaint against a university teacher to the Ministry of Education of the Republic of Belarus

  • make an appointment for a personal appointment;
  • send an email request.

How to write a complaint to the Ministry of Education by mail

You can send a letter by Russian Post to the following address:

  • 125993, GSP-3, Moscow, Tverskaya street, building 11;
  • 117997, Moscow, Lyusinovskaya street, building 51.

Lawyers recommend sending a notification letter because you can track whether your complaint has been delivered or not and control the timing of receiving a response.

Sample complaint

According to the requirements specified on the official website of the Ministry of Education and Science www.mon.gov.ru, a written complaint must contain:

  • name of the government body to which the complaint is sent (or full name and position of the official);
  • Sender's full name;
  • postal address to which the response should be sent;
  • essence of the complaint.

You asked what unlawful actions were committed against you by employees, or indicate the fact of their inaction;

  • after a detailed description of the problem, depending on who you contacted with the complaint, you must indicate your demands regarding the perpetrators: apologize, correct the mistake, take disciplinary action, etc.;
  • At the end of the complaint, be sure to include a date and a personal signature.

Rules for filing a complaint against a teacher

When filing a complaint, you should know the basic rules and features.

  1. if you file a complaint personally or through a representative, it must be made in at least two copies

The complaint must be drawn up in two copies.

It should also be noted that a correctly and competently drafted complaint will not only be considered by the Ministry of Education, but will also allow achieving good results.

The help of a qualified lawyer will help you solve the problem most effectively. For example, guided by expert advice received online, you can determine the correct sequence of actions, as well as draw up a sample claim in accordance with the requirements and norms of current legislation.

One of the advantages of receiving remote legal advice is the speed of this procedure, as well as the ability to avoid high financial costs.

In what cases can a complaint be filed with the Ministry of Education?

All educational institutions in the region, including kindergartens, schools and universities, are under the competence of the relevant branches of the Ministry of Education.

View()”Where to write a complaint against a teacher if he does not correctly assess the students’ knowledge.

  • Please how to properly file a complaint against a college teacher.
  • How to correctly file a collective complaint against a teacher?
  • If the rector and dean ignore a complaint against a teacher, what should I do?
  • Complaint against a judge
  • Complaint against a court decision
  • Complaint against the prosecutor's office
  • Complaint against bailiffs
  • Complaint against the decision

Questions

1.

There is another option - or try to cope on your own by preparing some caustic phrases in response to him (the teacher), which you will say in the audience in front of everyone as a joke. Like “Why does my person give you so much peace? Are you not in love with me?” and smile sweetly.

Or “How about we focus on the subject matter instead of my humble self for a change?” Or something more offensive...

But if you still decide to write a complaint to the dean, here is a sample:

!!!

Do not forget that the complaint is printed in two(!) copies, one of which remains with you with a stamp of acceptance. It is better to always request a response to complaints in writing, so that in case you are not satisfied with this response, you can complain further to a higher authority.

You must provide only truthful information, without personal insults.

Supervisory authorities are more attentive to collective appeals. Therefore, when a case of violence against children is revealed, or when a teacher is biased towards them, it is necessary to get together with other parents and file a general complaint.

Sample complaints

Parents most often do not know how to properly file their claims and protect their child. It is advisable to always have the necessary examples of writing appeals at hand. After all, further consideration of the application by the regulatory authority depends on the correct completion of the form.

Here you can download ready-made samples.

So that my work does not go in vain, I decided to share this list and hope that this information will be useful to many students.

Where to complain about university teachers

So, here is this serious list of organizations and institutions that can help you protect your rights from the lawlessness of university teachers:

  1. Federal Service for Supervision in Education and Science (Rosobrnadzor) - official website - obrnadzor.gov.ru
  2. Ministry of Education and Science of Russia. Helpline on anti-corruption issues.
  3. Public Chamber of Russia. Hotline “Stop corruption!”: 8-800-700-8-800 (free call).
  4. All-Russian Society for the Protection of the Rights of Consumers of Educational Services.

A complaint is a citizen’s request for restoration or protection of his violated rights, freedoms or legitimate interests or the rights, freedoms or legitimate interests of other persons. Responding to a written complaint is mandatory for official bodies and organizations.

Where to complain about a teacher

Before filing a complaint, you need to decide who to file it with.

Be very careful about the addressee of the complaint. This could be the head of a department, the head of an organization, or a supervisory body.

Source: https://sy37.ru/zhaloba-na-prepodavatelya-vuza-v-ministerstvo-obrazovaniya

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