Financial personal account from place of residence - what is it, how to apply for it

What is an extract from the personal account of an apartment?

When manipulating real estate in different departments, a package of papers is required. For example, when completing a purchase and sale transaction, an extract from the financial and personal account of the utility payer is required. The document is presented in the form of a paper of 1 page, where all the necessary information is indicated. A sample paper is presented on our portal. It is filled out manually by a housing and communal services employee or in printed form.

In addition to the statement, each registered resident of the apartment can receive a copy of the financial and personal account. It is created in order to record all movements of monetary transactions for public services. Accounts are created for legal entities and individuals. Only the owner of the apartment can receive an extract from such documents.

Documentation is required in the following cases:

when buying and selling housing;
when executing transactions related to the alienation of property;
during the registration of a person in a given living space;
during the period of housing privatization;
at the time of deregistration;
to confirm preferential rights;
when registering housing as unsafe and dilapidated, with subsequent demolition;
during lawsuits regarding the establishment of the owner’s rights to an apartment or house;
when submitting an application for redevelopment of the premises.

The extract has an expiration date. For example, if you receive an extract in the month of May, you can use and present it only during June.

Attention! The expiration dates for statements are not set by chance. Each document has an issue date, so it is best to show it within 30 days. Since the information contains not only a list of all residents, but also the absence of debt on utility bills, this information must be current at the time of execution of the transaction.

It is not recommended to receive a certificate from a personal account “for the future”. It is better to arrange it directly a week before the expected date of the transaction.

What is a financial and personal account of an apartment?

A financial and personal account (FLA) is a document issued for all residential real estate. It contains information about the status of payments for utility bills, about repairs and maintenance carried out, a description of the residential premises (its area, persons registered in this premises, their ownership rights).

Attention

The financial and personal account of the apartment is opened by the owner of the property. In the future, with the help of the FLS, he will be able to check the legality of the accrual of payments and the fulfillment by utility companies of their obligations.

The FLS of an apartment does not determine the right of ownership of the residential premises; this document is needed to provide supporting materials to the relevant structures.

What does the form of extract from the tenant's personal account contain?

An extract from a certain place of residence confirms that the housing is not burdened with any obligations: neither legal nor financial. This is an important point that is carefully considered when finalizing a transaction for the purchase and sale of premises. The buyer himself has the right to demand an extract received from the housing and communal services in order to ensure the legal cleanliness of the apartment.

Attention! In addition to the extract, Form F12 may be required. She talks in detail about the residents registered in the apartment for a specified period. There are cases when registered individuals do not live in an apartment, but, for example, are serving a sentence in prison. Then the purchased property becomes encumbered, which complicates its sale.

The extract form contains information about the condition of the apartment, as well as the number of people registered in it by name. The document contains the following information:

FULL NAME. owner of the residential premises.
Full address.
Indoor amenities: central heating, running water, hot water, garbage chute, gas, bath, elevator, electric lighting. The necessary information is emphasized by the employees preparing the certificate.
Number of rooms in the apartment. The total and living area is indicated here.
Who issued the warrant for the ownership of the apartment - the number and date of issue of the warrant are written down.
If there was a re-registration of the personal account, then such information is also indicated in the form.

Additionally, indicate the percentage of depreciation of a residential building, location zone, number of floors and other indicators that affect the rate when paying for utilities. A separate table contains information about all residents registered in the apartment.

First, indicate the full details of your full name. each resident, then date of birth. Then comes information about the relationship with the tenant, the date of registration in the apartment and its type - permanent or temporary. If a person has been discharged from housing, a special note indicating this is made indicating the date.

At the top of the document is the department issuing the document, as well as the city. At the bottom there are columns for the signature of employees and the date of issue of the extract. The FLS number is indicated in the center of the document.

Receiving an extract from the personal account of the apartment

Russian legislation does not approve a single sample statement, but for convenience, government agencies still use a unified form, Form No. 3, the form of which is formed exclusively for the purposes of accounting and servicing personal accounts by housing and communal services enterprises.

Last name, first name and patronymic of the apartment owner or tenant, address of the location of the property, contact phone number of the applicant;
Type and general characteristics of real estate (number of rooms, area, wear and tear);
The well-being of housing, that is, the presence of connected systems (water, gas, electricity, drainage, heating, elevator, garbage chute);
Who is registered in the apartment (last name, first name, patronymic of each person, date of birth, when registration was issued, citizenship, family ties).

Where to get an extract

To independently obtain an extract from the personal account of a residential premises, you can use the following options:

MFC;
Public services;
City Administration;
Housing and communal services or management company.

In large populated areas, a large number of government services can be obtained through multifunctional centers. The tenant needs to come to the MFC, which provides the extract, with a passport of a citizen of the Russian Federation, fill out an application and submit it to the appropriate window.

You can make an appointment online or by phone listed on the website. To do this, just go to the MFC portal, go to the “Contacts” section and select a convenient address to receive the service. Then go to the “Preliminary appointment” tab and leave your contact information to receive information about a possible consultation date.

If there are no MFC offices in the locality where the applicant lives, you can contact the city or village administration. Organizations also store information about financial and personal account numbers, so employees can provide information with an extract from a specific house register. Waiting times depend on the workload of the department; this will take no more than 1 week.

A quick and popular method of obtaining an extract at your residential address is to use the State Services portal. There are two ways to submit an application on the portal – in person and online. Using the same methods, you can receive a ready-made extract by indicating your email address, where you will receive a notification that the document is ready. The service is provided free of charge; it is enough to have a registered account on the portal.

Only citizens of the Russian Federation can receive an extract; the website details the reasons for possible refusal to receive an extract. The response time is not indicated on the State Services website, but, according to user reviews, the procedure takes no more than 1 week.

Where to get an extract from a financial personal account

Any citizen permanently registered in the apartment, owner or responsible tenant of the residential premises can receive an extract from the personal account upon presentation of an identification document and title documents. Legal documents include any agreement confirming ownership (purchase and sale agreement, donation agreement, share participation in construction, and so on), or a social tenancy agreement for residential premises, if the apartment is not privatized and the owner is the municipality.

This document can be obtained in three ways:

make a personal visit to the authorized organization. In different cities, this may be the passport office, the administration of the city or settlement, housing departments, REUs, homeowners' associations and similar organizations;
request a personal account at the territorial division of the MFC, if one operates in your city. In most cities, the fastest and easiest way to obtain this paper is through the multifunctional center;
order a document on the State Services website. In many, but not all cities, this service is provided electronically. Check to see if your municipality is on the list of providers of this information through the website gosuslugi.ru.

Receipt procedure

To receive an extract from a financial and personal account, you must follow the instructions:

Preparation of basic documentation. Regardless of where the application will be submitted - at the MFC, on the State Services portal or at the city administration, you will need a passport of a citizen of the Russian Federation, as well as papers confirming ownership of the apartment.
Submitting an application. Each region and city has its own sample application for an extract, but general information is retained. On the form you will need to indicate what type of document is required, then you need to note for what purpose the request is being made. At the end of the form the date and full name are indicated. and the tenant's signature.
Verification of documents. An employee of the department where the application will be submitted must check all the data, as well as the completeness of the package of documents. This is done immediately when accessing the appropriate window. The employee will issue a certificate indicating when the extract is ready.
The law establishes standards that an extract must be issued within 3 working days if applied in person. If the application is submitted online and the document is electronic, the deadlines increase to 5 working days.

The employee issuing the extract must verify the identity of the applicant. He is also authorized to check the ownership of housing, since the document can only be issued to apartment owners. When an application is accepted, it is registered and given a number. If the department is not overloaded, you can receive a certificate on the same day when the application was submitted.

In case of refusal to issue a document for a number of reasons, the employee sets out in writing the reason for such a decision. Then the applicant can apply for a certificate after a time when the issue with the refusal has been resolved. The employee can also issue another document confirming the existence of the extract - in this case, a copy of the financial and personal account will be proof of receipt.

Where and how to get an extract from the personal account of the apartment owner

by contacting directly the management company servicing the house;
by contacting a settlement center that accrues and collects payments;
by submitting an application to the centers for receiving personal account statements at the MFC (multifunctional centers);
by using online services, if they are introduced in your region, as well as through the electronic portal of public services.

checking the validity of the calculation of payments for housing and communal services and housing maintenance, since the statement indicates the main parameters used for calculation;
obtaining data on the composition of persons living at the specified address;
for a privatization transaction;
registration of benefits for payment of housing and communal services through social security authorities.

Challenging decisions by citizens

Employees of departments where you can obtain an extract do not have the right to refuse a receipt with detailed characteristics of the apartment. This document cannot be issued only for the following reasons:

there is an incomplete package of documents;
the application is not submitted by the owner of the apartment or his representative;
documents are not real or filled out with errors.

Each tenant can file a complaint in court against the organization that issues such certificates. There are many reasons for this:

The deadline for issuing the document was violated.
Documents were requested that were not required for submission by legal acts.
The application was refused, although all documents were collected.
Requirements to make monetary payment for the service. According to the law of the Russian Federation, the issuance of extracts is free of charge.
Refusal to accept documents and issue a certificate without explanation.
The deadlines for registering the application were violated: by law, the application must be registered on the day of application.

The complaint document is submitted in writing; to do this, you need to take in advance all the documents confirming the offense on the part of the organization. Further proceedings will be considered in court.

Conclusions on the topic

Obtaining an extract from the house register or financial-personal account is carried out at the MFC, city administration or using the State Services portal. The legislation provides for free provision of the service.

Let us remind you! This document is necessary for homeowners to complete purchase and sale transactions, remodel an apartment, or register new residents.

To obtain a certificate yourself, you must contact the MFC at your place of residence with a Russian passport, and also submit an application. It will be reviewed on the same day: the response time ranges from 3 to 7 business days. The applicant is given a completed document indicating the registered residents and amenities in the apartment.

How to find out the personal account number of an apartment

The easiest way is to pay attention to the available rent receipts. The personal account number is indicated in the “financial personal account” column. If you don’t have a receipt at hand, and it is vital to find out the number, you can, knowing the exact address of the object, use one of the proposed methods:

call to the management organization. By telling them your address, you can obtain information about your personal account number over the phone;
on specialized regional websites. In many regions of the country there are online resources that allow you to find out information about the personal account of an apartment and even pay off the debt on it.
for Moscow residents this can be done on the Gosuslugi Internet portal. This multifunctional site is very easy to use and can make your life more convenient, including showing the apartment’s personal account number and also indicating the amount of debt, if any.
using mobile banking. For example, in the Sebrbank Online application, you can find out this data in your personal account if you have paid for utilities through the application at least once.
using an ATM or Sberbank terminal. Press the Menu button → Search and information → Personal account for Sberbank. In the window that appears, indicate your address and from the list provided, select the organization that supplies services to your home.