Write a complaint to the Minister of the Ministry of Internal Affairs of Russia

What services can you use?

Now you can notify the police about violations using the Internet. This system was created in order to relieve temporarily incapacitated citizens from visiting the department. But others can also use the portal. To exercise this right, you must use the website of the Ministry of Internal Affairs or State Services.

Application through State Services

Filing a police report online is as follows:

You must register and log into the site.
Skip to the section on submitting applications electronically.
Select from the list of the Ministry of Internal Affairs of the Russian Federation.
Click on acceptance, registration and resolution of applications.

After this, you need to write all the information about yourself and the incident in the form that opens and send the application.

Application through the Ministry of Internal Affairs

To prepare an online application to the Ministry of Internal Affairs, you need to go to the website and make a choice in favor of the tab for citizens, and go to the section for receiving citizens’ applications. A window will appear on the screen; you should read the information in it carefully and click confirmation.

Next you need to fill out the form fields and confirm sending. However, you do not need to provide complete information. It is enough to make an entry in the fields marked with an asterisk. The remaining lines can be filled in as desired.

The application may be accompanied by documents that are relevant to the application. Attached files must be 30 megabytes in size.

After sending you need to wait for the review period. The answer will be sent to the phone or email address specified in the form.

The website works well, so the appeal will go to the right address and will be considered by the police. As a result, the applicant will be given an answer.

How to complain to the Ministry of Internal Affairs

The police consider information sent in the following ways:

through the duty department of police departments (personal submission);
by post or courier at the location of the internal affairs body;
telephone message;
use fax;
communications - special or courier;
via the Internet (feedback form on the websites of the Ministry of Internal Affairs).

Let's take a closer look at some of the ways to send complaints.

Sending a complaint to the Ministry of Internal Affairs by mail

The claim (complaint, appeal) on a sheet of paper (written or printed) is sealed in an envelope and placed in a postal receiver or sent by registered mail with notification.

To find out that the appeal has been registered, you should send a written request to the internal affairs authorities. You will be given a detailed answer about the registration number and the department that is handling the review.

Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues. Find out more here.

Contact the Ministry of Internal Affairs via the global network

The virtual reception is located on the website mvd.ru

How to proceed:

go to the menu in “Online services”;
then click “Reception of applications from citizens and organizations”;
select the ATS department from the list and use the “continue” link;
examine and mark consent;
fill out all fields of the form.

If the complaint is large (more than 2000 characters), it is better to send it as a separate file (there is an option to attach a file). You can also insert photo documents into the file.

Useful information: similar virtual reception areas are available on all official police websites (regional, territorial).

If, for example, there is no need to write to a federal agency, the applicant wants to contact the department of the Ministry of Internal Affairs at his place of residence, then it is better to use the form on the regional website.

As a rule, everyone has an address with a region or republic number: 61.mvd.ru (Rostov region), 28.mvd.ru (Amur region). The entire list is listed at the link: .

What should police do after receiving a complaint?

When the application is received at the address, law enforcement officials must check it, make a decision and send a notification. According to the law, there are three possible scenarios:

A criminal case will be opened based on the fact described in the form.
They will refuse to initiate a case.
They will forward the statement according to jurisdiction.

When the district police officer decides to refuse to initiate a case, he may not send a notice to the applicant. To avoid citizen dissatisfaction, the police officer can register the prepared notice in the police office, file a copy with the materials, and throw away the original. Because of this, it will not be possible to send it by mail. Most often, such a register is just a formality, and no one checks it.

Terms of consideration

Emails are registered within 3 days, and the law allows a 30-day period for their consideration. In some cases, it may be increased (no more than 60 days in total), of which the applicant is notified accordingly. If its end falls on a weekend (calendar or holiday), then the last day of consideration is shifted to the previous working day.

Legally correct wording in the text of the complaint increases the chances of a positive resolution of the issue. Our portal's lawyers provide citizens with free assistance in writing appeals to government officials. To quickly receive initial consultation on your problem, just fill out the form provided.

Review deadlines and response

Writing an application does not take much time. And the police must consider it within three days after submission. But, if the appeal was created online, the rules will be different.

The appeal must be considered within ten days. Taking into account some nuances, the government agency may extend the review to 30 days. But the applicant must be informed about the delay.

Practice shows that the system for sending notifications via the Internet works well and loss of an application rarely occurs.

Violation of deadlines for consideration also does not occur often. Therefore, online contacting the police can be considered an excellent option for reporting a crime.

Procedure and terms of consideration

Letters received at the reception of the head of the Ministry of Internal Affairs are registered within three days and written off to the responsible executor. If the appeal is within the scope of the police, it will be considered within thirty days.

If not, it will be forwarded to the appropriate government agency within seven days. The applicant is notified of this.

In accordance with the procedure established by law, the inspection period may be extended, and department employees will also inform the applicant about this.

Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues. Find out more here.

What to do in case of refusal

Every citizen who has become a witness or victim of a crime can submit an application. Law enforcement agencies must review it within the specified time frame and take action. If the case is refused, the applicant has the right to appeal the decision.

According to the criminal procedure law, you can use several ways to send a complaint. This can be done by any participant in criminal proceedings or another citizen if this situation affects his interests. The complaint can also be filed by a defense attorney, legal representative or representative.

For example, if a person decides to file a complaint, but the police refuse to initiate a case, this decision can be challenged. The law does not limit the filing period, but it is better not to delay.

If an application was submitted online, but the initiation of a case was refused, you can contact the head of the authority, the prosecutor's office or the court.

To do this you need:

Read the resolution and materials attached to the inspection.
If the authorities have not provided the original refusal decision, you should ask for a copy. To do this, you need to draw up an application in two versions. In it you need to describe your request to receive information on checking materials. It must be submitted by registered mail. You can also bring it in person to the office. An employee of the institution must mark the acceptance of the application and indicate the date. After this, the investigator will send information about where and when information about the case materials can be obtained. You must come in person at the specified time or send a representative with a power of attorney.
Carefully read the refusal decision and the inspection materials. It should consist of the investigator’s arguments regarding the validity of the decision and formal justification with references to articles of the law. It is important to find out what actions the local police officer took or did not take in order to carry out a comprehensive and objective verification of the crime report.
File a complaint. It must be written in compliance with all the rules. Most often they refuse due to the lack of evidence of a crime. When drawing up a complaint, a citizen must prove that the refusal is unfounded, it was issued prematurely, without checking the facts, and not motivated, that is, the reasons were not clearly stated, as well as inconsistency with the Code of Criminal Procedure of the Russian Federation.

Based on the results of consideration of complaints, a decision will be made. If the head of the authority recognizes that the refusal is legal, the citizen can visit the court or prosecutor’s office with a complaint. The prosecutor may admit that the refusal is unlawful and demand that the inspection be repeated. His decision can be appealed in court. The review process does not differ depending on the authority to which the appeal was sent.

Advantages and disadvantages of online application

Before filing a fraud report with the police through State Services, you should familiarize yourself with all the advantages of this method. The main advantage of applying online is that you can submit your application quickly. There is no need to visit the police station, fill out an application by hand, or stand in long lines. The message will be sent quickly and conveniently. There must only be Internet access. Another advantage is anonymity. There are other aspects to filing a police report. If a citizen decides to file an application against a fraudster or other criminal, then he cannot make a mistake in the online application. This is due to the fact that when submitting an application through the website, a citizen should not know about all the nuances and rules of preparation.

The State Services portal or the Ministry of Internal Affairs website provides detailed information about the application. The user will see a form in which required fields will be marked.

In order to correctly compose an application, it is necessary to indicate accurate information, trying to avoid grammatical and semantic errors. You cannot use profanity, insults or swear words.

Data should be entered taking into account the recommendations of the site. Rush in this situation is unacceptable. It is important to carefully describe the details, as the response of law enforcement agencies will depend on them.

How to report fraud online

Before contacting law enforcement agencies, you should make sure that fraud has been committed against you. Consider the distinctive features of the offense - the intent of the offender, his obtaining benefits and deceptive methods.

Reporting fraud to the police

You can report violations of rights and freedoms online on the State Services portal (www.gosuslugi.ru). Sign in to your account and then:

Among .
In the new window, click the “Accepting statements of violations” tab.
Open the item “Reception of statements, reports of crimes and other information about the incident.”
Enter all the required information and click “Submit Application”.

Attention! If you are not registered with State Services, you will first need to create an account.

Important! Messages without indicating the last name, first name and patronymic of the person who wrote them are not processed.

How to file a police report through State Services on the Ministry of Internal Affairs website

Follow the link: https://mvd.rf/request_main.
Select Ministry of Internal Affairs and Continue.
Read the notice, check o and click “Submit Appeal”.
Fill out the form.
Attach the files, repeat the alphanumeric combination and click “Submit Appeal”.

You can clearly see the sequence of actions at the following link: