Many Russians, faced with problems in resolving their issues through administrative structures, ask the question: “How to contact V.V. Putin. personally?". As a rule, we are talking about complaints, requests or reports, for example, about corruption or inaction of local authorities. But the topic of appeals to the main official of Russia is in fact much broader. We will tell you about the procedure for filing a complaint with the Administration of the President of the Russian Federation and the rules for writing it.
Ways to contact Vladimir Vladimirovich Putin
Any appeal to the President of Russia will definitely reach the addressee. The Presidential Administration works effectively and as quickly as possible with appeals from the population. Moreover, in order to simplify communication between ordinary citizens and senior officials, not only traditional (regular mail), but also electronic methods of communication are used. Let's list all the options that exist.
- You can deliver your complaint in person to the reception office of the Presidential Office for handling appeals from citizens and organizations. Reception is carried out five days a week, starting from Tuesday and ending with Saturday inclusive. Reception hours for requests are from 9:30 to 16:30.
- The most common option so far is sending a registered (or simple) letter by mail. The address to be indicated on the envelope is 103132, Moscow, Russia, st. Ilyinka, house 23.
- There is another option to contact the Presidential Administration with a complaint - this is a special website. It is considered the most convenient and modern way to send a request. And the least energy-consuming, because in order to fill out the form on the website and contact V. Putin, you don’t even have to leave your home. Of course, there will be a mandatory registration procedure, then you will find a form to fill out a complaint. And by calling 8-800-200-23-16 you can find out information about the deadline for a response to your application.
- Also, in the administrations of almost any locality in the country, as well as in the headquarters of the United Russia party, there are special terminals through which you can send a complaint. You will need to identify yourself by filling out your passport information, after which the terminal services will become available to you.
- The mobile reception desk is a whole team of specialists who, moving around different parts of Russia, collect requests from ordinary citizens. Through it you can contact not only the president of our country, but also the Prosecutor General’s Office, the State Duma and other authorities. In fact, this reception area is a kind of mobile office equipped with the necessary equipment. There are professional employees who are ready to help resolve all formalities in a short time. If a person with disabilities (vision, hearing) contacts them, then a specialist is assigned to work with him who will help him compose a letter correctly.
Other ways to contact the President of the Russian Federation
In conclusion, we would like to remind you that an email to the President of Russia is far from the only way to inform the head of state about your problem. So you can:
- Write a regular letter and send it to the address - st. Ilyinka, 23, 103132, Moscow, Russia;
- Make an appointment online or by phone 8;
- Contact the mobile reception;
- Use the network of terminals “Electronic Reception of the President of the Russian Federation”;
- Wait for the “Direct Line” with the president.
How to write a complaint to the president online?
To send a complaint to the Presidential Administration via the Internet, you need to go to letters.kremlin.ru. To do this, find the “Case” tab in the “Case Processing Management” section. The standard part is filling out a form in which you will have to indicate your data: last name, first name, patronymic; (optional) name of the company or legal entity, your phone number and email, as well as your social status. In the case of an appeal to the head of state, this procedure is mandatory.
You need to write a complaint to the Presidential Administration in clear language, as competently as possible. Indicate the reason for your request, the fact of the incident or situation that is taking place. Give arguments why the president’s intervention is required on this issue (for example, all the authorities to which you have already addressed are inactive, corruption is taking place).
A sample complaint to the Presidential Administration is presented below.
Open letter to the President of the Russian Federation
The letter that you send through the official website will be read only by those officials who are responsible for considering the relevant requests. However, you can post the text of your message publicly so that other people can read and support you. It's called an Open Letter. There are cases when a rising wave of public opinion forces the authorities to pay attention to certain problems and make appropriate decisions.
This site is intended for posting open letters to the President. To fully use this site, you will also need an email address. First you need to go through a simple registration procedure. To do this, go to the registration page, enter your email address, name and create a password. If you are registered on social networks (Vkontakte, Odnoklassniki, etc.), you can use the corresponding buttons to enter our website.
After registration, click “Write a letter” in the site menu and you will see a form for sending a letter.
The shipping conditions are similar to those you saw on the website of the President of Russia. If you sent an email there, you can simply copy the text here. Please note that you cannot indicate exact postal addresses, phone numbers and other personal information in the text.
Within three days, your open letter to the President will be reviewed and published on the website. You will receive a notification via email containing a link to the website page where the letter is posted. We recommend clicking on it and using the social network buttons below the text of the letter. A link to your letter will appear on your page and on the pages of your friends. You can also ask them to “repost” to help spread the word as far as possible.
What should every law-abiding citizen do?
This law states that everyone, from citizens, local government departments, organizations and ending with federal government bodies, which are limited by their powers, when faced with corruption, are obliged to:
- detect and eliminate the causes that led to the corruption situation;
- prevent and suppress, as well as investigate corruption-related offenses;
- eliminate or minimize the consequences of such offenses.
Rules for writing a complaint to the President of the Russian Federation
The requirements for this complaint are quite simple. Namely:
- The use of profanity, any kind of insults or obscene words in the text of the complaint is absolutely excluded. However, this is a general rule for any applications to government authorities and government organizations. If you violate this rule, your complaint will not be accepted for consideration.
- The addressee of the complaint must be indicated very clearly - the President of the Russian Federation (and not any other authorities).
- You should not write a complaint regarding the consideration of judicial disputes, because this area is in no way controlled by the legislative and executive authorities.
- If a letter or electronic appeal to the head of state is sent from you personally, then you can attach all kinds of documents and certificates to it.
- The length of the complaint text should not exceed two thousand characters.
- Be sure to carefully check your address for accuracy, otherwise the response may not come to the right place.
- Also one of the requirements is compliance with the norms and rules of the Russian language.
How to write a complaint to the Administration of the President of the Russian Federation so that it is considered?
This process addressed to the first person of the state should be focused on generally accepted norms of business style, as well as any other appeals to government agencies. So you can be guided by them if you have not found the exact sample.
Rules and requirements for processing appeals to the President of Russia
Despite the fact that you are sending your letter to the head of state, the rules for its execution are very simple and do not differ from the requirements for any other application to government agencies.
- You must follow the rules of the Russian language and avoid profanity and offensive expressions.
- In the body of the letter, you need to state the essence of your appeal or complaint as accurately and concisely as possible. Previously, the maximum text size was limited to 2,000 characters. Now there is no such restriction, so you can express your thoughts in more detail. The main thing is that everything you write is to the point and reveals the essence of the problem.
If the text of your appeal does not allow us to determine the essence of the proposal, statement or complaint, a response to the appeal is not given and it is not subject to forwarding for consideration to a state body, local government body or official, in accordance with their competence, of which you will be notified within seven days from the date of registration of the application.
In addition to your words, and also as evidence, you can attach text, graphic (photo), audio and video files to your letter. Accepted file formats:
text (graphic) format: txt, doc, docx, rtf, xls, xlsx, pps, ppt, pub, pdf, jpg, bmp, png, tif, gif, pcx, odf;
audio (video) format: mp3, wma, avi, mp4, mkv, wmv, mov, flv.
Uploaded files should not be archived. Also, it is advisable that the size of these files does not exceed 10 MB, otherwise there may be problems with downloading them.
And one more thing, neither the president nor his administration deals with complaints and appeals regarding court decisions. Decisions of judicial bodies are appealed in accordance with the procedural procedure established by law. Therefore, it is useless to address such questions to the head of state.
Otherwise, when writing a letter to the President of the Russian Federation, you must be guided by the norms and rules of business correspondence.
Nuances and recommendations for writing an appeal
So, having decided on the choice of delivering your message to V. Putin (by paper letter or electronic version), you draw up an appeal. The topic can be anything, but it is important that you understand that you have already used all other options for solving the problem that concerns you. Figuratively speaking, you should not complain to the president about the dirt in the entrance; there are other ways to resolve this issue.
In order to clarify any points from your complaint on the website of the Presidential Administration, specialists will call you at the telephone number specified in the letter. If you applied through the website, it is possible that department employees will send questions to your email. You need to contact the president if the topic is topical, poses a threat to people’s health and lives, interferes with normal life, and its solution is delayed by local authorities or is not considered.
Deadlines for consideration of complaints
When contacting the President of the Russian Federation through the website, there is a very convenient opportunity to control the processing of your appeal through your personal account. You can see at any time of the day what stage the consideration of your complaint is at.
If you have chosen another way to contact the head of state, then the answer should come to you in paper form. You need to focus on the legally established period for processing and considering letters from Russian citizens addressed to Vladimir Vladimirovich Putin - 30 days from the date the complaint was received by the Presidential Administration. This is the maximum deadline for a response, so you can receive a decision on your appeal earlier.
Open requests
If citizens' appeals on the official website of the President of the Russian Federation are available only to officials who are involved in their consideration, then Open Letters are publicly available and everyone can read it and, if desired, support the author and leave comments.
You can publish an open letter on this website.
In such cases, public opinion can become a guarantee that government officials will pay attention to your problem raised in your appeal and make an appropriate decision.
If you don’t know how to write an open letter to the President, then you can first read already published letters on the Internet. Hundreds of open appeals have been published on this site, you can use them as a sample for writing an appeal to Vladimir Vladimirovich Putin.
