Job description of a senior cashier of a trade enterprise

Labor Relations

How to formalize labor relations in order to avoid further discrepancies?

We inherited job descriptions from Soviet labor legislation. These should be considered the “starting point” in corporate (industrial) relations between the manager and staff. Therefore, without delay, get down to drawing up a job description.

Remember: a job description is a local document and applies exclusively to employees of your company . It should take into account the specific features of your enterprise.

An instruction “borrowed” from another company without making changes may in some way not correspond to the internal order of yours. You should also not use the same instructions for professions that, at first glance, do not differ significantly from each other.

Let's say, if you have a cashier and a senior cashier, then their job descriptions should be drawn up taking into account the characteristics of each position.

The same should be taken into account in instructions for cashiers of various enterprises : supermarkets, banks or factories.

For example, in a store , a cashier calculates the cost of goods purchased by the buyer by making settlement transactions in cash or by card. A bank teller works not only with money (often in different currencies), but also with securities.

A cashier at an enterprise is, in most cases, an accountant or an accounting specialist who accepts payment from clients for services (goods) provided by this enterprise; in rare cases, he pays salaries to employees “the old fashioned way.” You can familiarize yourself with the nuances of job descriptions for a cashier at an enterprise, a cashier at a shopping mall and for other specialties here.

When drawing up a document, you must immediately define the concept of “senior cashier” . In one case, this may be a position, as stated above. In the second - simply a qualification characteristic. In this case, their job descriptions (and, accordingly, the functions) of a cashier and a senior cashier may differ little.

The senior cashier, as we see from the title of the position, already occupies a higher position in the hierarchy ; his responsibility increases in direct proportion to his duties. This should be reflected in the job description.

We compose, approve, put into action!

The document is developed by the personnel service, personnel (if there is one), approved by the head of the specific structural unit where the senior cashier is sent, or by the head of the company itself. Its structure may differ from the standard one . Again, it’s up to the manager to decide.

Typically, such a document contains at least four full parts:

• "General provisions";
• “Job responsibilities” (or functional);
• "Rights";
• "Responsibility".

The instructions can be supplemented with sections “Relationships at work”, “Working conditions” and others.

Let's consider how each section of the senior cashier's job description should be filled with content.

Sample job description for senior cashier.

Selling clean water

Companies selling clean water differ in the “composition” of required cashiers from a regular store. There is no need to keep a large number of employees for cash service. But you still can’t do it without a senior cashier.

The senior operator must know:

• bank and cash documents;
• compiling and maintaining a cash book;
• rules for handling computer equipment, cash registers, detectors, terminals;
• regulatory documents, internal regulations and rules of operation of the enterprise;
• labor discipline rules, fire safety rules;
• basics of labor legislation.

A person applying for such a position must have professional computer skills, know accounting programs and be able to use them.

The employee must have a higher economic or accounting education and work experience, because responsibility is assumed to be high:

• safety of funds;
• preparation of daily reports;
• transactions with non-cash payments from customers;
• carrying out inventory;
• drawing up collection documents, transferring funds to the bank at the end of the working day;
• maintaining an inventory of old banknotes, handing them over in a separate bundle to the bank and providing the necessary documents;
• transactions with currency, non-cash money;
• limits on cash balances at the end of the working day at the enterprise (individual for each enterprise);
• registration of incoming/outgoing cash documents;
• rules for registration and implementation of document flow;
• knowledge of the profile and structure of the enterprise;
• timely and quick decision-making in emergency situations;
• knowledge of regulations, regulations, instructions for conducting cash transactions.

A senior operator must be able to understand people when hiring them. So he independently selects his subordinates with whom he will have to work. The interview and training of cashier-operators is conducted by a senior cashier.

The senior cashier is subordinate to the chief accountant; accordingly, it is necessary to report on the work done and fulfill the requirements of the chief accountant.

Documents for download (free)

• Job Description for Senior Cashier

“General provisions”: what and how to formulate?

This is the “introductory part” of the document. It should contain a block of points relating to the legislative framework and qualification requirements for a person applying for the position of senior cashier.

Conditions such as education, experience, possession of certain skills (working with a PC, etc.) are also possible.

The section can be formulated using the following points:

• the senior cashier is appointed to the position by his order for the enterprise and also removed from the position by the head (director) of the company by his order in accordance with the procedure established by law;
• the senior cashier must have a secondary specialized education in the specialty “Cashier” or “Accountant” and have a certain amount of work experience as a cashier;
• The senior cashier must have computer skills at the “experienced user” level, be familiar with text and spreadsheet editors, and also be able to use various cash registers ;
• the senior cashier needs to know (then, in the form of a bulleted list, you should list the necessary documentation, rules, regulations, the procedure for processing receipts and expenses, and so on).

Job Description for Senior Cashier

Job Descriptions

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GENERAL PROVISIONS

1.1. This job description defines the functional duties, rights and responsibilities of the Senior Cashier. 1.2. The cashier is appointed to the position and dismissed from the position in the manner established by the current labor legislation by order of the General Director. 1.3. The Senior Cashier reports directly to the Chief Accountant. 1.4. The senior cashier must have computer skills at the level of a confident user, including the ability to use special accounting programs. 1.5. A person with secondary vocational education and at least 1 (one) year of experience as a cashier is appointed to the position of Senior Cashier. 1.6. The senior cashier must be fluent in all the techniques of operating various types of cash register machines used in the enterprise. 1.7. The senior cashier must know: - regulations, instructions, orders and other governing and regulatory documents relating to the work of a trading enterprise and the conduct of cash transactions; — forms of cash bank documents; — rules for receiving, issuing, accounting and storing funds and securities; — the procedure for processing incoming and outgoing documents; — limits on cash balances established for the enterprise, rules for ensuring their safety; — rules for maintaining a cash book, drawing up cash reports; — rules and methods for organizing customer service; — rules for operating cash registers and computer equipment; — labor legislation; — internal labor regulations; — Labor protection rules and regulations; — safety rules, industrial sanitation and hygiene, fire safety, civil defense. 1.8. The senior cashier must have good communication skills, must be energetic and positively disposed to perform his functional duties, and be fluent in the techniques of operating a cash register.

FUNCTIONAL RESPONSIBILITIES

2.1. Senior cashier: 2.1.1. Carry out operations for receiving, accounting, issuing and storing cash and securities with mandatory compliance with the rules ensuring their safety. 2.1.2. Receives, according to documents drawn up in accordance with the established procedure, funds and securities from bank institutions to pay employees wages, bonuses, travel allowances and other expenses. 2.1.3. Maintains a cash book based on incoming and outgoing documents, checking the actual availability of cash and securities with the book balance. 2.1.4. Compiles inventories of old banknotes, as well as relevant documents for their transfer to bank institutions for the purpose of replacing them with new ones. 2.1.5. Transfers funds to collectors in accordance with the established procedure. 2.1.6. Prepares cash reports. 2.1.7. Accepts money from the company's cashiers at the end of their work shift (if necessary and in other cases). 2.1.8. Handles money carefully (does not contaminate it and does not make any inscriptions on paper bills). 2.1.9. Ensures the smooth operation of the enterprise's cash registers, monitors the absence of violations of trade rules in the operation of the cash registers. 2.1.10. Takes measures to prevent and eliminate conflict situations. 2.1.11. Informs management about existing shortcomings in the operation of cash registers and in their work, and measures taken to eliminate them. 2.1.12. Maintains a friendly atmosphere in the workplace. The senior cashier must be patient, attentive, and polite when working with customers and employees of the enterprise. 2.1.13. Ensures cleanliness and order in the workplace. 2.1.14. Complies with labor and production discipline, labor protection rules and regulations, industrial sanitation and hygiene requirements, fire safety requirements, and civil defense. 2.1.15. Executes orders and instructions from the enterprise administration.

RIGHTS

3.1. The senior cashier has the right: 3.1.1. Take appropriate actions to eliminate conflict situations and the causes that led to them. 3.1.2. Provide explanations on the essence and causes of conflict situations. 3.1.3. Make proposals to the enterprise administration for improving work related to the functional responsibilities of the Senior Cashier and the entire enterprise as a whole.

RESPONSIBILITY

4.1. The senior cashier is responsible for: 4.1.1. Failure to fulfill one's functional duties. 4.1.2. Inaccurate information about the status of fulfillment of received tasks and instructions, violation of deadlines for their execution. 4.1.3. Failure to comply with orders, directives and administration of the enterprise. 4.1.4. Violation of internal labor regulations, fire safety and safety regulations established at the enterprise. 4.1.5. Disclosure of trade secrets. 4.1.6. Loss, damage, shortage of money and other material assets in accordance with the agreement on full financial responsibility concluded with the Senior Cashier. 4.1.7. For the uninterrupted operation of cash registers at the enterprise, their timely maintenance and repair.

WORKING CONDITIONS

5.1. The working hours of the Senior Cashier are determined in accordance with the Internal Labor Regulations established at the enterprise.

Functional responsibilities

There is a very clear list of functions performed by the senior cashier. Briefly, we provide a typical list of responsibilities of a senior cashier of an enterprise (without nuances regarding the place of work - bank, store, etc.).

So, senior cashier:

• Performs operations of receiving, issuing, accounting, saving (storing) funds ;
• receipts and expenses documentation in accordance with the law , is responsible for cash reporting;
• regularly reconciles and confirms the actual availability of funds with the data recorded in the documentation, reports to the manager;
• monitors the smooth operation of the company's cash registers;
• issues cash to cashiers (accepts at the end of the working day);
• transfers funds to the collector in the prescribed manner;
• informs the manager about any production (technical) problems that have arisen, conflict situations that have arisen, accidents that have occurred within the enterprise, violation by employees of the company’s labor safety requirements, and other force majeure circumstances in the entrusted area;
• carries out all orders of the employer.

If there is a need, the senior cashier may be assigned the responsibility of managing a department or other functions.

Functions and professional requirements in a bank

It is necessary to monitor changes in legislation directly related to the responsibilities of the operator and the work of the senior cashier. The senior works not only with money (and in different currencies), but also with securities and other valuables.

1. Compliance with the limit on cash balances, drawing up daily reports (cash reporting, maintaining a cash book, receipts/expenses documents).
2. Receiving and issuing cash to cashiers during the working day, checking the safety of funds, reconciling the actual availability of funds in the employee’s cash register with the data recorded in the documentation.
3. Carrying out money transfer operations, foreign exchange transactions, delivering cash to collectors, preparing the necessary documentation.

The senior cashier must be a confident PC user, be able to use various banking programs, have experience in handling cash (receiving, issuing, ensuring safety), preparing cash documents, and know how to operate various computers and cash registers.

In addition to the above, he sometimes conducts settlement transactions directly with clients, and not only supervises the work of cashiers-operators. Therefore, the position also involves working with individuals, legal entities, non-cash money, plastic cards, check books.

The senior cashier must check the authenticity of cash and securities, as well as ensure their safety. Rules for the operation of computers, cash registers, fire safety rules, hygiene, sanitation, labor protection - knowledge of these rules is necessary to ensure the uninterrupted and proper organization of the bank .

The position described requires the ability to navigate the situation and quickly solve a problem that has arisen, whether it be problems when working with control and computer equipment, or when working with a client, to resolve a conflict and resolve a dispute.

What does the “Rights” section contain?

Often this section is very laconic, which does not mean a restriction of the employee’s rights . Rather, the reason is the desire to specify the rights of the senior cashier and facilitate their direct implementation.

Indicate that the senior cashier has the following rights:

• make decisions regarding problematic situations that arise in the process of performing duties, provide explanations to management about their occurrence and elimination;
• make proposals to the administration to optimize and improve their own work process and the company as a whole;
• improve the level of your own qualifications , undergo training, retraining, if this does not cause harm to the enterprise;
• the assigned tasks with a higher-ranking official and clarify the methods for their implementation.

What is he responsible for?

Before starting to perform his job duties, the senior cashier must know exactly what and what responsibility he has . Therefore, the corresponding section of the job description should consist of clearly formulated points. The following can be taken as a basis:

• failure to fulfill the duties assigned by this instruction and instructions (orders) of the administration;
• deliberate distortion of information about the fulfillment of assigned tasks, instructions, violation of deadlines;
• ignoring the safety requirements existing in the company, the Charter, and labor regulations;
• intentionally causing losses to the company;
• creating unsafe conditions for employees, clients or concealing facts that could lead to an emergency ;
• disclosure of information constituting a trade secret .

From separate publications by our experts, you will learn about the rules for drawing up job descriptions for a cashier-operator, a salesperson-cashier and a cashier-administrator.

additional information

At the discretion of the administration, the job description of a senior cashier may also contain other sections . Thus, “Relationships at work” may determine whether other employees report to the senior cashier, who, in addition to the administration, can give instructions to the most senior cashier, and similar items.

In the “Working Conditions” , you can indicate what the characteristics of the senior cashier’s work are, if any: unstable working hours, work on weekends, work in unsafe conditions.

Thus, a correctly developed job description and issued to a company employee performs several functions:

• this is a kind of “road map” for the senior cashier, indicating what very specific actions are expected of him;
• this is a basic document that will make it possible to “monitor” the quality of an employee’s work, evaluate his attitude to his duties, the company, note professional growth or decline in skill level, and make decisions;
• This is a weighty argument for one of the parties in the event of a possible conflict situation in the company.

Responsibilities in the store

The beginning of a new working day involves issuing cash to cashiers for working with clients. During the day, monitors the correct and uninterrupted operation of the cash register. When conflict situations arise, makes decisions to eliminate them.

If a cash register breakdown is detected, it creates a request and sends the machine for repair. Accepts money from operators at the end of their work shift, as well as when necessary. Makes an inventory of old banknotes, if necessary.

By the end of the working day, he checks the reports of the operator, the correspondence of the figures on paper reports and in fact. If any defects or shortages are detected, the issue is resolved immediately .

1. Prepares collection documents and cash for sending to the bank.
2. Prepares daily reports and maintains a cash book.
3. Carrying out collection, withdrawing cash registers at the end of the working day and submitting a report to the chief accountant, issuing change notes to the tellers.
4. Maintains the work schedule of operators (vacations, sick leave, time off), conducts training for new employees.
5. Constant knowledge testing, advanced training of employees and subordinates.
6. Compliance with labor discipline by subordinates.

The responsibilities of a senior store cashier include studying the rules of customer service, conveying this knowledge to subordinates serving customers on the sales floor, and knowledge of etiquette. He needs to clearly know all the changes and innovations in accordance with current orders, laws, internal regulations and store rules.