Job description of the Deputy Director for Human Resources. Option 2


General provisions

And we will start with the job description of the deputy head of the department. The document contains a number of fundamental general provisions. Let's look at them:

  1. Deputy Head of Department - a leadership position. Top manager category specialist.
  2. Citizens with higher professional education (in a field related to the activities of the employer’s company) are accepted for the position. Work experience specifically in the specialty - at least 3 years.
  3. Both appointment to the position of deputy head of a department and dismissal from it are the prerogative of the director of the organization or enterprise. Acceptance and dismissal are carried out according to an order signed by this official, as provided by the head of this department.
  4. The deputy head of the department reports to the head of the department.
  5. During the absence of this official from the workplace (vacation, sick leave, maternity leave, etc.), his duties are transferred to an employee appointed by management in the prescribed manner. This employee temporarily assumes the responsibilities of the deputy head of the department (director). He also bears full responsibility for their (responsibilities) incomplete, improper fulfillment or for ignoring it.

job deputy head of department

Deputy Head of Department

Job Description of Deputy Head of Departmentzip

You can download the job description of the deputy head of the department for free. Job responsibilities of the deputy head of the department

I approve

_____________________________ (Last name, initials)

(name of organization, its ________________________________

organizational and legal form) (director; other person authorized

approve job description)

00.00.201_g.

m.p.

JOB DESCRIPTION

DEPUTY HEAD OF DEPARTMENT

——————————————————————-

(name of institution)

00.00.201_g. №00

1. General Provisions

1.1. This job description establishes the rights, responsibilities and job responsibilities of the sales director of _____________________ (hereinafter referred to as the “enterprise”). Name of institution

1.2. A person with higher professional education and work experience in the field is appointed to the position of deputy head of the department.

specialty for at least 3 years.

1.3. Appointment to the position of deputy head of department and

exemption from it is carried out by order of the head of the enterprise

(institution) on the recommendation of the head of the relevant department.

1.4. The deputy head of the department must know:

— basics of labor organization, economics and management;

— legislation on labor protection and labor of the Russian Federation;

— regulations on the department, orders, resolutions, orders and other normative and governing documentation of higher and other bodies that directly relate to the activities of the department;

— internal labor regulations at the enterprise;

— norms and rules of safety, labor protection, fire protection and

industrial sanitation.

1.5. The deputy head of the department reports to the head of the department.

1.6. During the absence of the deputy head of the department

(vacation, business trip, illness, etc.) his duties are assigned to the person

appointed in accordance with the established procedure, acquiring the appropriate

rights and is responsible for the proper fulfillment of all assigned duties

his responsibilities.

2. Job responsibilities

Deputy Head of Department:

2.1. Performs part of the functional

duties entrusted to him by the head of the department who controls

their timely and high-quality implementation, fulfills all official tasks of the head of the department.

2.2. During the absence of the head of the department (vacation, business trip or

illness) fully performs his duties and bears

responsibility for their proper implementation.

3. Rights

The deputy head of the department has the right:

3.1. Visa and sign documentation only within your

Competencies, get acquainted with the draft decisions of the enterprise management,

Which relate to the activities of the department.

3.2. Notify the head of the department about all

shortcomings that have been identified in the work of the department, and make suggestions on them

elimination only within the limits of its competence.

3.3. Submit your proposals for management's consideration

improving the work of your department.

3.4. Interact with managers of all or individual

structural divisions of the organization.

3.5. Demand from the management of the enterprise and the boss

assistance department in the performance of their official rights and duties.

3.6. Make proposals for rewarding outstanding employees,

on the imposition of penalties on labor and production violators

disciplines.

4. Responsibility

The Deputy Head of the Department is responsible for:

4.1. For those committed during the period of its activities

offenses - within the limits determined by civil, administrative and

criminal legislation of Russia.

4.2. For causing material damage, for improper performance, or failure to fulfill one’s official duties, which are provided for in this job description, - within the limits determined by the labor legislation of Russia.

Head of structural unit: _____________ __________________

(signature) (surname, initials)

00.00.201_g.

I have read the instructions,

one copy received: _____________ __________________

(signature) (surname, initials)

00.00.20__

Basic requirements for a specialist

The deputy head of the department (head of department) must know the following:

  • Directives, orders, other guidelines and regulatory official directions regarding their field of activity.
  • Fundamentals of labor protection, economics, work organization, personnel management.
  • Labor legislation of the Russian Federation.
  • Internal working rules of the employing organization.
  • Rules and standards of safety, fire protection, industrial sanitation.

I. General provisions

1. A person with a higher education - specialty, master's degree and additional professional education under a professional retraining program in the field of personnel management, strategic and operational management, economics of the organization is appointed to the position of Deputy Director for Human Resources Management; advanced training program in the field of personnel management, strategic and operational management.

2. At least five years of practical experience in the field of personnel management in managerial positions.

3. Appointment to the position of deputy director for personnel management, as well as dismissal from it, is made by order of the head of the organization.

4. The Deputy Director for Human Resources must know:

4.1. Methods for managing the development and efficiency of an organization, analyzing the implementation of plans and programs, and determining their economic efficiency

4.2. Methods for assessing the work of structural units and the results of personnel work

4.3. Methods of conducting audits and controlling management processes

4.4. Methods for analyzing the quantitative and qualitative composition of personnel

4.5. Systems of standards for business processes, professions, labor standards

4.6. Systems, methods and forms of material and non-material incentives for personnel labor

4.7. Methods for analyzing social programs and determining their economic efficiency

4.8. Technologies and methods of formation and control of personnel budgets

4.9. Requirements for protection and safe working conditions

4.10. Goals, strategies and personnel policies of the organization

4.11. Fundamentals of production technology and organization activities

4.12. Fundamentals of sociology, psychology and labor economics

4.13. Fundamentals of managing the social development of an organization

4.14. Methods of conducting sociological research and studying public opinion

4.15. Organization structure

4.16. Labor legislation and other acts containing labor law norms

4.17. Fundamentals of archival legislation and regulatory legal acts of the Russian Federation, regarding the maintenance of personnel documentation

4.18. Fundamentals of tax legislation of the Russian Federation

4.19. Fundamentals of migration legislation of the Russian Federation, regarding the attraction and employment of foreign citizens and stateless persons

4.20. Fundamentals of administrative legislation in the field of personnel management and responsibility of officials

4.21. Legislation of the Russian Federation on personal data

4.22. Local regulations of the organization in the field of personnel management

4.23. Procedure for concluding agreements (contracts)

4.24. Standards of ethics for business communication

4.25. Fundamentals of computer science, structural construction of information systems and features of working with them

4.26. The procedure for conducting procurement procedures and preparing related documentation

4.27. Theories and methods of forming an organization's brand

4.28. Basics of career guidance

4.29. _____________________________________________________________________

5. The Deputy Director for Personnel Management reports directly to the director.

6. During the absence of the Deputy Director for Personnel Management (vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner. This person acquires the corresponding rights and is responsible for their proper execution.

7. ________________________________________________________________

Specific requirements for a specialist

The job description of the deputy head of a department is not a universal document. Further requirements for a specialist’s qualifications vary depending on the department or organization in which he works. For example, consider the material and technical support department.

The specific requirements for a “deputy” are as follows:

  • Know the basics of organizing technical and material support, loading and unloading work.
  • Know the rules and procedures for receiving and sending cargo, ordering suitable vehicles and containers.
  • Be able to correctly draw up official documentation for the receipt and dispatch of goods, as well as for their complaints in case of non-compliance with the delivery conditions and technical requirements of the employing company.
  • Know current regulations, rules on the nomenclature of product supplies, standards for fuel consumption or raw materials, equipment, instruments, materials, etc.
  • Be aware of the conditions of transportation and storage of your company’s or partners’ products.

Job Description Plan

There is no strictly defined pattern here. However, the job description of the deputy director for administrative work must necessarily contain the following sections:

  • General provisions.
  • Main tasks of the activity.
  • Functional responsibilities of a specialist.
  • Rights of an official.
  • Responsibility of the employee.

We invite the reader, on the basis of this document, to familiarize himself with aspects of the activities of the head of administrative work.

List of job responsibilities

This section of the job description of the deputy head of the department will also not be universal. Its content is unique for each of the areas of activity of companies and their divisions. We invite you to familiarize yourself with the approximate content of the section for the same example (deputy department of technical and material support of the organization):

  • Managing the work of a subordinate department in calculating the needs of a company or enterprise for raw materials and materials (in the case of a production line of activity).
  • Providing the head of your department for approval of planning documents and projects based on the company’s need for any materials, raw materials, products in a specific period of time (for example, for the next calendar year).
  • Analysis of the movement of products and materials in the company’s warehouses.
  • Adjustment and control of the needs of the company’s production departments for material resources (including when changing the product range).
  • Drawing up an executive balance sheet for materials for the production of the main category of goods, establishing deviations based on the presence/absence of necessary materials.
  • Preparation of proposals to the head of your department (technical and material support) about materials that are in warehouses without movement - if possible, their successful use and sale.
  • Direct participation in the commission for the inventory of raw materials in the company’s warehouses.
  • Preparation of statistical reporting on the movement and use of material resources along already approved paths and forms.
  • Taking part in the implementation of measures for the economical use of raw materials, supplies, equipment by reducing the costs of purchasing, delivering and storing it.
  • Control over the activities of the enterprise’s workshops (if any) regarding the use, storage and accounting of material assets available there.

Scope of activity of the official

The administrative director primarily deals with operational issues of an organizational nature. In some cases, the scope of his powers and responsibilities includes the following:

  • Safety precautions in the organization.
  • Corporate ethics.
  • Issues of labor discipline in a company or enterprise.

The administrative director is a fairly high-level manager. The job responsibilities of this employee imply that he is authorized to provide general management of the work of the departments under his control. This means that their employees are directly subordinate to this official. It directly follows that administrative directors are subject to fairly strict qualification requirements.

Feedback

Another category of responsibilities of a department head. In our example - material and technical support units. The responsibilities of the head of the personnel department here, of course, will be different.

Feedback implies that the “deputy” receives the following from other structural divisions of the company or organization:

  • Production departments of the enterprise. Production plans, both for the current and for the next period of activity, to calculate the need for certain material resources.
  • Warehouses of the technical/material supply department. Information on the balance of material assets, their movement in the warehouse.
  • Heads of the company's technical departments. Consumption rates for materials and raw materials for the manufacture of a specific type of product. As well as changes in the design, production, structure, composition of goods, which require recalculation of the need for raw materials or other material.

Specialist rights

The rights of the deputy departments of personnel, material support, cooperation, payments and transfers will be the same - regardless of the specialization of the official.

This section includes the following - rights to:

  • Familiarity with the projects of the director of an enterprise or organization that directly or indirectly relate to the work activities of the department.
  • Submission for consideration by the management of an enterprise, company, firm of a number of proposals to improve their own activities, as provided for in the job description of the deputy.
  • Within the boundaries of your competence, notify the head of your own department about identified shortcomings and shortcomings in the work of this structural unit. And also make proposals for their eradication, avoidance, etc.
  • Carry out interaction necessary for work with managers and their deputies of other structural divisions of the organization.
  • Endorse and sign official documentation within the scope of their competence.
  • Make proposals to reward outstanding employees of your own department. And also on the imposition of penalties (according to the Russian Labor Code) in relation to those who violated labor and/or production discipline.
  • Demand from the head of your structural unit, the director of the entire organization, assistance in the implementation of their labor rights and the performance of official duties.

I APPROVED*

(name of enterprise, organization, institution) (head of enterprise, organization, institution)

JOB DESCRIPTION

00.00.0000 No. 00 (signature) (Full name) Structural unit: Human Resources Department

Position: Deputy Director for Human Resources

00.00.0000

General provisions

1.1 This job description defines the functional duties, rights and responsibilities of the Deputy Director for Human Resources. 1.2 The Deputy Director for Human Resources is classified as a manager. 1.3 The Deputy Director for Personnel Management is appointed to the position and dismissed from the position in the manner established by the current labor legislation by order of the director of the enterprise. 1.4 Relationships by position: 1.4.1 Direct subordination to the Director of the enterprise 1.4.2. Additional subordination − 1.4.3 Gives orders to the Employees included in the department 1.4.4 Replaces the Employee − 1.4.5 Replaces the Employee −

Qualification requirements of the Deputy Director for Human Resources:

2.1 education higher professional education 2.2 work experience of at least 5 years 2.3 knowledge Legislative and regulatory legal acts, methodological materials relating to issues of labor and social development. Goals, development strategy and business plan of the enterprise. Methodology for planning and forecasting personnel requirements. Methods for analyzing the quantitative and qualitative composition of workers. A system of labor standards, labor and social standards. The procedure for concluding employment contracts, tariff agreements and regulating labor disputes. Labor legislation. Economics, sociology and psychology of work. Modern theories of personnel management and motivation. Forms and systems of remuneration and incentives. Methods for assessing employees and the results of their work. Advanced HR technologies. Standards and unified forms of personnel documentation. Basics of production technology. Economics and organization of production. Means of computer technology, communications and communications. Labor protection rules and regulations. 2.4 work skills in the specialty 2.5 additional requirements −

Documents regulating the activities of the Deputy Director for Human Resources

3.1 External documents: Legislative and regulatory acts relating to the work performed. 3.2 Internal documents: Charter of the enterprise, Orders and instructions of the director of the enterprise; Regulations on the HR department, divisions included in the HR department, Job descriptions, Internal labor regulations.

Job responsibilities of the Deputy Director for Human Resources

Deputy Director for Human Resources: 4.1. Organizes management of the formation, use and development of the enterprise’s personnel based on the maximum realization of the labor potential of each employee. 4.2. Heads the work on the formation of personnel policy, determining its main directions in accordance with the enterprise development strategy and measures for its implementation. 4.3. Takes part in the development of business plans for the enterprise in terms of providing it with labor resources. 4.4. Organizes research, development and implementation of a set of plans and programs for working with personnel in order to attract and retain workers of the required specialties and qualifications in enterprises based on the use of scientific methods of forecasting and planning the need for personnel, taking into account ensuring a balanced development of the production and social spheres, rational use of human resources, taking into account the prospects for its development and expansion of independence in the new economic conditions. 4.5. Conducts work to form and prepare a reserve of personnel for promotion to leadership positions based on a career planning policy and the creation of a system of continuous personnel training. 4.6. Organizes and coordinates the development of a set of measures to increase the labor motivation of employees of all categories based on the implementation of a flexible policy of material incentives, improving working conditions, increasing its content and prestige, rationalizing structures and staff, strengthening labor discipline. 4.7. Determines the directions of work for managing social processes in enterprises, creating a favorable socio-psychological climate in the team, stimulating and developing forms of employee participation in production management, creating social guarantees, conditions for promoting a healthy lifestyle, increasing the meaningful use of workers’ free time in order to improve their labor return. 4.8. Provides organization and coordination of research to create a regulatory and methodological framework for personnel management, study and generalize best practices in the field of standardization and labor organization, personnel assessment, professional selection and career guidance, implementation of methodological and regulatory developments in practice. 4.9. Monitors compliance with labor legislation in working with personnel. 4.10. Consults senior management, as well as department heads on all personnel-related issues. 4.11. Provides periodic preparation and timely provision of analytical materials on social and personnel issues to enterprises, drawing up forecasts for personnel development, identifying emerging problems and preparing possible solutions to them. 4.12. Ensures continuous improvement of enterprise personnel management processes based on the introduction of socio-economic and socio-psychological management methods, advanced HR technologies, creation and maintenance of a personnel data bank, standardization and unification of personnel documentation, the use of computer technology, communications and communications. carries out methodological guidance and coordination of the activities of the structural divisions of the enterprise that provide personnel management. 4.13. Organizes the necessary accounting and reporting.

Rights of the Deputy Director for Human Resources

The Deputy Director for Human Resources has the right to: 5.1. Act on behalf of the enterprise, represent the interests of the enterprise in relations with other structural divisions of the enterprise, organizations and government bodies on issues of formation, use and development of the enterprise’s personnel. 5.2. Request and receive necessary information from heads of structural divisions of the enterprise and specialists. 5.3. Participate in the preparation of draft orders, instructions, regulations, instructions and other documents related to the formation, use and development of enterprise personnel. 5.4. Give instructions to the heads of structural divisions of the enterprise on issues related to personnel. 5.5. Independently conduct correspondence with structural divisions of the enterprise as well as other organizations on issues within its competence. 5.6. Make proposals to the director of the enterprise on bringing officials to material and disciplinary liability based on the results of inspections.

Responsibilities of the Deputy Director for Human Resources

The Deputy Director for Personnel Management is personally responsible for: 6.1. For improper performance or failure to fulfill one’s official duties as provided for in this job description - within the limits determined by the current labor legislation of Ukraine. 6.2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of Ukraine. 6.3. For causing material damage - within the limits determined by the current labor and civil legislation of Ukraine.

Working conditions of the Deputy Director for Human Resources

7.1. The work schedule of the Deputy Director for Human Resources is determined in accordance with the Internal Labor Regulations established by the enterprise. 7.2. Due to production needs, the Deputy Director for Human Resources may be sent on business trips (including local ones). 7.3. To resolve operational issues, the Deputy Director for Human Resources Management may be allocated official vehicles.

Terms of payment

The terms of remuneration for the Deputy Director for Human Resources are determined in accordance with the Regulations on Remuneration of Personnel.

Final provisions

9.1 This Job Description is drawn up in two copies, one of which is kept by the Company, the other by the employee. 9.2 Tasks, Responsibilities, Rights and Responsibilities can be clarified in accordance with changes in the Structure, Tasks and Functions of the structural unit and workplace. 9.3 Changes and additions to this Job Description are made by order of the general director of the enterprise.

Head of structural unit (signature) (last name, initials)

AGREED BY: Head of Legal Department

(signature) (surname, initials)

00.00.0000

I have read the instructions: (signature) (last name, initials) 00.00.00

Responsibility of an official

The deputy head of the department will be responsible for decisions made, documents and contracts signed, work performed improperly or inaction.

Labor legislation implies the following responsibilities for this official:

  • For improper performance or failure to fulfill one’s job duties, which are provided for in the deputy’s job description. Within the limits implied by the labor legislation of the Russian Federation.
  • For offenses during the performance of their work activities. The limits of liability are limited by the administrative, criminal and civil legislation of the Russian Federation.
  • For causing material damage to the employing company. The limits of liability are regulated by labor and civil legislation of Russia.

Job description of the deputy head of the department

General provisions

1.1.
The deputy head of the department belongs to the category of managers. 1.2. A person with a higher professional education and work experience in the specialty of at least 3 years is appointed to the position of deputy head of the department.

1.3. Appointment to the position of deputy head of a department and dismissal from it are made by order of the head of the enterprise (institution) upon the recommendation of the head of the relevant department.

1.4. The deputy head of the department must know:

— fundamentals of economics, labor organization and management;

— legislation on labor and labor protection of the Russian Federation;

— regulations on the department;

— resolutions, orders, orders, other governing and regulatory documents of higher and other bodies relating to the activities of the department;

— internal labor regulations;

— rules and regulations of labor protection, safety precautions, industrial sanitation and fire protection;

1.5. The deputy head of the department reports directly to the head of the department.

1.6. During the absence of the deputy head of the department (business trip, vacation, illness, etc.), his duties are performed by a person appointed in the prescribed manner, who acquires the corresponding rights and is responsible for the proper performance of the duties assigned to him.

Job responsibilities

Deputy Head of Department:

2.1. Directly and constantly performs part of the functional responsibilities delegated to him by the head of the department, the latter controls their high-quality and timely implementation.

2.2. During the absence of the head of the department (business trip, vacation, illness), he performs his duties in full and is responsible for their proper execution.

2.3. Performs individual official assignments of the department head.

2.4. (Fill in).

Rights

The deputy head of the department has the right:

3.1. Sign and endorse documents within your competence.

3.2. Get acquainted with draft decisions of the enterprise management concerning the activities of the department.

3.3. Submit proposals for improving the work of your department for consideration by management.

3.4. Within your competence, inform the head of the department about all shortcomings identified in the work of the department and make proposals for their elimination.

3.5. Interact with the heads of all (individual) structural divisions of the enterprise.

3.6. Make proposals to reward distinguished employees and to impose penalties on violators of production and labor discipline.

3.7. Demand that the management of the enterprise (institution) and the head of the department provide assistance in the performance of their official duties and rights.

Responsibility

The Deputy Head of the Department is responsible for:

4.1. For improper performance or failure to fulfill one’s job duties as provided for in this job description - within the limits determined by the labor legislation of the Russian Federation.

4.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

4.3. For causing material damage - within the limits determined by the labor and civil legislation of the Russian Federation.

A general catalog of all job descriptions is here: List of sections of Job Descriptions!

“Personnel Method” is a modern agency for fast and effective search and selection of personnel. We will provide recruiting services for the personnel you need. We provide search services for top personnel, mid-level personnel, IT specialists, sales managers…. Information for employers on personnel search and selection services can be found on this page. Please note that you can fill out a simple online application for recruitment and we will contact you as soon as possible. For your convenience, we have created a section “Recruitment by profession” in which we have posted detailed information on the main positions of popular vacancies for search and selection based on Applications from Customers, but linked to a specific job title, for example “Secretary”, “Sales Manager” ", "Commodity Manager", "Remote Sales Manager", "Purchasing Manager", "Top Personnel, Managers", etc.

Deputy's resume

There are a lot of resumes from applicants for the position of deputy head of department both on labor exchanges and in responses to proposals from organizations. Actually, today you do not need to have certain skills in drawing up such documents: you can find a lot of templates, samples, examples where you can enter information about yourself, education, and career quite competently, informatively and concisely. Many labor exchanges even offer standard resume forms for filling out.

But when looking for a job as a deputy head of a department, it is important not to forget to provide the following personal information about yourself:

  • Type of employment you are ready for: full-time/part-time, willingness to travel, shift work.
  • Place of residence, possibility of relocation.
  • Age, marital status.
  • Information about education: full name of the university or secondary vocational educational institution, faculty and specialty for which the training was carried out. Bachelor, Master or Specialist. Form of education: full-time, seminar, correspondence, distance learning. If the applicant has a diploma with honors or other differences in training, then it is advisable to note this (especially for young specialists).
  • Information about additional education, completed seminars and trainings, retraining/advanced training courses. It is presented according to the following plan: name of the educational center, direction of training, name of the course, number of hours, diploma. Of course, it is important to indicate only what is relevant to the work to be done.
  • Knowledge of a foreign language (category according to the international standard).
  • Possession of a driver's license (category).
  • Personal qualities of the applicant.
  • Experience. Whether you are looking for a job in the police department (deputy, chief of the police department) or in the information, trade, production environment, this point will be the most important and fundamental everywhere. The employer will pay close attention to it in the resume. After all, any leadership position requires the applicant to have work experience, moreover, successful and productive one. Places of past employment are listed in reverse chronological order, from most recent to most recent.
  • Expected salary. As a rule, experienced applicants do not write down specific numbers here, limiting themselves to a modest “by agreement.”

Personal qualities of a specialist

This column in the resume is not the main one for an HR specialist. However, it is important for the applicant himself. Certain personal qualities and character types help to work successfully as a deputy head of the department - investigation, personnel, sales and sales.

The general characteristic qualities for officials are as follows:

  • Stress resistance.
  • High degree of responsibility.
  • Punctuality.
  • Performance.
  • Organizational talent.
  • Communication skills, ability to find an approach to different people.
  • Openness to new knowledge and experience.
  • Initiative.

Rights

3.1. The deputy head of the department - the head of the department has the right to take actions to prevent and eliminate cases of any violations or inconsistencies.

3.2. The deputy head of the department - head of the department has the right to receive all social guarantees provided for by law.

3.3. The deputy head of the department - the head of the department has the right to demand assistance in the performance of his official duties and the exercise of his rights.

3.4. The deputy head of the department - head of the department has the right to demand the creation of organizational and technical conditions necessary for the performance of official duties and the provision of the necessary equipment and inventory.

3.5. The deputy head of the department - the head of the department has the right to get acquainted with draft documents relating to his activities.

3.6. The deputy head of the department - the head of the department has the right to request and receive documents, materials and information necessary to fulfill his official duties and management orders.

3.7. The deputy head of the department - head of the department has the right to improve his professional qualifications.

3.8. The deputy head of the department - head of the department has the right to report all violations and inconsistencies identified in the course of his activities and make proposals for their elimination.

3.9. The deputy head of the department - the head of the department has the right to familiarize himself with the documents defining the rights and responsibilities of the position held, and the criteria for assessing the quality of performance of official duties.

Rating
( 1 rating, average 5 out of 5 )
Did you like the article? Share with friends:
Business guide