Job Description for Transport Department Dispatcher

Job description of the dispatcher [name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions of the Labor Code of the Russian Federation and other regulations governing labor relations in the Russian Federation.

I. General provisions

1.1. The dispatcher belongs to the category of specialists, is hired and dismissed by order of the director of the enterprise.

1.2. A person who has a secondary vocational education and work experience in the operational regulation of the management process for at least [value] years is appointed to the position of dispatcher, including at the given enterprise for at least [fill in as necessary].

1.3. The dispatcher reports directly to [chief dispatcher or other official].

1.4. During the temporary absence of the dispatcher (vacation, illness, etc.), his duties are performed by a deputy appointed in the established manner, who bears full responsibility for their high-quality and timely implementation.

1.5. In his activities, the dispatcher is guided by:

— regulatory documents governing issues of production planning and operational production management;

— methodological materials on relevant issues;

— the charter of the enterprise; labor regulations;

- this job description.

1.6. The dispatcher must know:

— regulatory legal acts, methodological materials on issues of production planning and operational production management;

— organization of production planning and dispatching at the enterprise;

— production capacity of the enterprise and its divisions;

— specialization of enterprise divisions and production connections between them;

— range of products, types of work (services) performed;

— organizing the work of industrial warehouses, transport and loading and unloading operations at the enterprise; fundamentals of the production technology of the enterprise's products; technical requirements for the company's products;

— organization of operational accounting of the progress of production and delivery of finished products;

— means of computer technology, communications and communications at the enterprise;

— fundamentals of economics, organization of production, labor and management;

— rules and regulations of labor protection.

Production Manager

The job description of a dispatcher, whose main job is to control the production process, is as follows:

• The dispatcher undertakes to analyze the work process.
• The main work is to monitor warehouse, unloading and loading operations.
• A specialist must be able to competently organize work. It is necessary that the finished product is delivered on time.
• The responsibilities of the dispatcher include calculating the use of resources, establishing inventory standards and organizing new supplies.
• If a violation occurs at production, the control dispatcher must identify the cause independently or call an auxiliary service to solve the problem.
• When applying for a job, he must learn to use planning documentation. It will be used to monitor the operation of the enterprise.

A production manager is a responsible person. His responsibilities include monitoring the entire process. He has the right to introduce new technologies with the consent of his direct superior if he believes that they will have a positive impact on the quality of the enterprise. The dispatcher must record each action performed in the report log.

III. Job responsibilities

To perform the functions assigned to him, the dispatcher must:

3.1. Using computer technology, communications and communications, carry out operational regulation of the progress of production and other types of core activities of the enterprise or its divisions in accordance with production programs, calendar plans and daily shift assignments.

3.2. Monitor the provision of enterprise departments with the necessary materials, structures, components, equipment, as well as transport and loading and unloading equipment.

3.3. Exercise operational control over the progress of production, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of work in progress, delivery of finished products, performance of work (services), warehouse and loading and unloading operations according to established schedules.

3.4. Ensure compliance with established reserve standards at sites and workshops, batch sizes of launches and deadlines for their submission.

3.5. Take measures to prevent and eliminate production disruptions, involving, if necessary, the relevant services of the enterprise.

3.6. Identify production reserves by establishing the most rational operating modes of technological equipment, more complete and uniform loading of equipment and production areas, and reducing the duration of the product manufacturing cycle.

3.7. Implement and ensure rational use of technical means of operational production management.

3.8. Keep a dispatch log, draw up reports and other technical documentation on the progress of production.

3.9. Participate in the work of analyzing and assessing the activities of enterprise divisions, identifying internal production reserves.

3.10. Manage the work of dispatch service operators.

3.11. [Enter as appropriate].

Job description for dispatcher

Name of the organization APPROVED JOB Title of the position INSTRUCTIONS of the head of the organization _________ N ___________ Signature Explanation of the signature Place of compilation Date TO THE DISPATCHER

GENERAL PROVISIONS

1. The dispatcher belongs to the category of specialists, is hired and dismissed from work by order of the head of the organization upon the recommendation of ___________________________________________________________________________.
2. A person who has a higher professional education without requirements for work experience or secondary education and work experience in the operational regulation of the management (production) process for at least 3 years, including at least 1 year in this organization, is appointed to the position of dispatcher.

3. In his activities, the dispatcher is guided by:

— regulatory documents on the work performed;

— methodological materials concerning relevant issues;

— the charter of the organization;

— labor regulations;

— orders and instructions from the head of the organization (direct manager);

- this job description.

4. The dispatcher must know:

— regulatory legal acts, methodological materials on issues of production planning and operational production management;

— organization of production planning and dispatching;

— production capacity of the organization and its divisions;

— specialization of the organization’s divisions and production connections between them;

— range of products, types of work (services) performed;

— organizing the work of industrial warehouses, transport and loading and unloading operations;

— the basics of the production technology of the organization’s products and the technical requirements for them;

— organization of operational accounting of the progress of production and delivery of finished products;

— means of computer technology, communications and communications;

— fundamentals of economics, organization of production, labor and management;

— basics of labor legislation;

— rules and regulations of labor protection and fire safety.

5. During the absence of the dispatcher, his duties are performed in the prescribed manner by an appointed deputy, who bears full responsibility for the proper performance of the duties assigned to him.

JOB RESPONSIBILITIES

6. To perform the functions assigned to him, the dispatcher must:

6.1. Using computer technology, communications and communications, carry out operational regulation of the progress of production and other types of core activities of the organization or its divisions in accordance with production programs, calendar plans and daily shift assignments.

6.2. Monitor the provision of organizational units with the necessary materials, structures, components, equipment, as well as transport and loading and unloading equipment.

6.3. Exercise operational control over the progress of production, ensuring maximum use of production capacity, rhythmic and uninterrupted movement of work in progress, delivery of finished products, performance of work (services), warehouse and loading and unloading operations according to established schedules.

6.4. Ensure compliance with established reserve standards at sites and workshops, batch sizes of launches and deadlines for their submission.

6.5. Take measures to prevent and eliminate production disruptions, involving, if necessary, the relevant services of the organization.

6.6. Identify production reserves by establishing the most rational operating modes of technological equipment, more complete and uniform loading of equipment and production areas, and reducing the duration of the product manufacturing cycle.

6.7. Implement and ensure rational use of technical means of operational production management.

6.8. Keep a dispatch log, draw up reports and other technical documentation on the progress of production.

6.9. Participate in the work of analyzing and assessing the activities of the organization’s divisions, identifying internal production reserves.

6.10. Manage the work of dispatch service operators.

6.11. Assist and cooperate with the employer in providing healthy and safe working conditions.

6.12. Provide:

— timely information to the management of the organization and other organizations in accordance with the approved notification report about accidents, fires, accidents with group and fatal injuries to personnel, emergency shutdowns of production that threaten the development of accidents;

— in an emergency, issuing a forecast and the necessary information about the spread of highly toxic substances in the air of indoor and outdoor installations to emergency rescue and production units;

— in an emergency (before the head of the organization arrives at the scene of the incident), coordinating the actions of personnel and emergency rescue units in accordance with the plan for localizing and eliminating incidents and accidents.

RIGHTS

7. The dispatcher has the right:

7.1. Get acquainted with draft decisions of the organization’s management relating to its activities.

7.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

7.3. Receive from heads of structural divisions, specialists information and documents necessary to perform their job duties.

7.4. Involve specialists from all structural divisions of the organization to resolve the responsibilities assigned to him (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the organization).

7.5. Require the management of the organization to provide assistance in the performance of their official duties and rights.

7.6. Take part in the discussion of labor safety issues submitted for consideration at meetings (conferences) of the labor collective (trade union organization).

RELATIONSHIPS (JOB RELATIONS)

8. The dispatcher obeys _____________________________________________ _________________________________________________________________________. 9. The dispatcher interacts on issues within his competence with employees of the following structural divisions of the organization: - with _________________________________________________________________: receives: __________________________________________________________________________; is: __________________________________________________________________________; — from _________________________________________________________________: receives: ________________________________________________________________________________; is: __________________________________________________________________________.

PERFORMANCE EVALUATION AND RESPONSIBILITY

10. The work of the dispatcher is assessed by the immediate supervisor (other official).

11. The dispatcher is responsible for:

11.1. For failure to perform (improper performance) of one’s job duties as provided for in this job description - within the limits determined by the current labor legislation of the Republic of Belarus.

11.2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Republic of Belarus.

11.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Republic of Belarus.

11.4. For failure to comply with the rules and regulations of labor protection, safety precautions, industrial sanitation and fire protection - in accordance with the requirements of regulatory legal acts of the Republic of Belarus and local acts in _____________________.

Name of the position of the head of the structural unit _________ _______________________ Signature Explanation of signature Visas I have read the instructions _________ _______________________ Signature Explanation of signature _______________________ Date

A COMMENT

The job description was developed in accordance with the Qualification Directory of employee positions for all types of activities, approved by Resolution of the Ministry of Labor of the Republic of Belarus dated December 30, 1999 N 159.

These instructions are exemplary. It can be used as a basis for developing appropriate employee instructions, taking into account the specifics of the organization’s activities.

IV. Rights

The dispatcher has the right:

4.1. Get acquainted with the draft decisions of the enterprise management concerning its activities.

4.2. Submit proposals for improvement of work related to the responsibilities provided for in these instructions for consideration by management.

4.3. Receive information and documents from heads of structural divisions, specialists on issues within his competence.

4.4. Involve specialists from all structural divisions of the enterprise to resolve the responsibilities assigned to it (if this is provided for by the regulations on structural divisions, if not, with the permission of the head of the enterprise).

4.5. Require the management of the enterprise to provide assistance in the performance of their official duties and rights.

4.6. [Enter as appropriate].

Why can a dispatcher be fired?

The job description of a road transport dispatcher also contains a number of violations for which he may be fired from his job:

• Systematic absenteeism or tardiness.
• Arriving at work drunk and drinking alcoholic beverages at the workplace.
• Rude communication with clients.
• Misleading the client or driver.
• Using a work phone or computer for purposes other than those intended.
• Prolonged absence from work without a valid reason.

For a primary violation, an employee may receive a financial penalty or reprimand. If they are repeated, the employer has the right to reprimand orally or in writing or dismiss.

Millions of people across the country use taxi services every day. Many enterprises operate efficiently only thanks to proper control and organization. All this is monitored by a person with complex and serious functions. Therefore, it is very important that the dispatcher’s duties are always performed correctly!