Responsibilities of the head of the information technology department. Job description of the head of the information technology department


When did the profession appear?

Large Russian companies and medium-sized organizations have felt an urgent need to attract IT managers with the development of information technologies and their active implementation in business. The specialty was included in the National Register of Professional Standards in 2014. The document specifies that it may have the following names:

  • information technology manager;
  • IT Director;
  • Deputy Chief Director for IT;
  • Director of the IT Department;
  • head of information service.

The inclusion of a specialty in the register increased the level of its prestige. In addition, the Russian Union of IT Directors successfully operates in our country. It was created to popularize the profession, develop industry participants and their interaction with colleagues from other countries.

Job description of the Deputy Director for Information Technology

Name of organization APPROVED POSITION Title of position INSTRUCTIONS of the head of the organization _________ N ___________ Signature Explanation of signature Place of compilation Date DEPUTY DIRECTOR FOR INFORMATION TECHNOLOGY

GENERAL PROVISIONS

1. The Deputy Director for Information Technology belongs to the category of managers, is appointed and dismissed by the director of ________ (hereinafter referred to as the organization).
2. The main task of the Deputy Director for Information Technology is the uninterrupted and safe operation of automated systems (AS) and software (PS), as well as the protection of the organization’s information.

3. The Deputy Director for Information Technology reports directly to the director of the organization.

4. In his activities, the Deputy Director for Information Technology is guided by:

— legislative and regulatory legal acts, methodological and regulatory materials in the field of information technology;

— the charter of the organization;

— internal labor regulations;

- orders and oral instructions of the director;

- this job description.

5. A person with a higher education in the relevant specialties of the educational profiles “Engineering and Technology”, “Natural Sciences”, “Security Services”, “Communications” is appointed to the position of Deputy Director for Information Technology. Right. Economy. Control. Economics and production organization" or other higher education and retraining in specialties corresponding to activities in the field of information technology from the above educational profiles, and work experience in management positions in the field of information technology for at least 5 years.

6. The Deputy Director for Information Technology should know:

— legislative and regulatory legal acts, methodological and regulatory materials in the field of information technology, AS and PS;

— theoretical foundations, information technology standards;

— methodology for creating AS and PS;

— standards and models of the life cycle of AS and PS;

— the order of setting tasks and their algorithmization;

— basics of designing automated information processing and programming;

— modern technical means of computer technology, communications and communications;

— structure of the organization, production and functional connections between its divisions;

— basics of planning and operational management of production;

— principles of personnel management;

— fundamentals of management, economics, marketing, psychology, organization of production, labor and management, labor legislation;

— rules and regulations of labor protection and fire safety.

7. During the absence of the Deputy Director for Information Technology, his duties are performed in the prescribed manner by an appointed deputy, who bears full responsibility for their proper execution.

FUNCTIONS

8. The Deputy Director for Information Technology is assigned the following functions:

8.1. Ensuring the functioning of the organization's AS and PS.

8.2. Ensuring information security of the organization.

8.3. Control over resource support for the organization's informatization process.

8.4. Ensuring rational workload of departments and specialists working in the field of information technology

8.8. He is the first deputy director of the organization.

JOB RESPONSIBILITIES

9. Deputy Director for Information Technology:

9.1. Forms the organization's strategy in the field of information technology as an integral part of the organization's business strategy, as well as the organization's information security.

9.2. Heads the study and analysis of the information services market in order to provide all business processes of the organization with modern information technologies.

9.3. Manages the research of the organization's business processes in order to determine the feasibility of their automation.

9.4. Organizes the development and implementation of programs aimed at solving the problems of informatization of the organization.

9.5. Manages tenders and competitions for the purchase of services for software development.

9.6. Heads the work on the selection of electronic computing equipment, communications, communication networks necessary for the functioning of the organization's automated systems and substation.

9.7. Provides control over compliance with schedules, regulations for solving problems and completing informatization work on time.

9.8. Controls the resource provision of the organization's informatization process.

9.9. Organizes ongoing work on the use of information and communication technologies in the organization.

9.10. Ensures the development of the necessary regulatory and methodological materials in the organization for the use of software and hardware.

9.11. Ensures rational workload of departments and specialists working in the field of information technology (IT).

9.12. Participates in the selection and placement of specialists to work in the organization’s IT departments, development and implementation of measures to stimulate their work.

RIGHTS

10. The Deputy Director for Information Technology has the right:

10.1. Represent the interests of the organization in relations with other structural divisions of the organization and other organizations on information technology and other issues.

10.2. Submit proposals for improving information and technical activities, as well as information security, for consideration by the organization’s management.

10.3. Sign and endorse documents within your competence.

10.4. Receive from the heads of the organization’s structural divisions (specialists) information and documents necessary to perform their job duties.

10.5. Submit for consideration by the director of the organization proposals on the appointment, relocation, dismissal of employees, proposals for their encouragement or the imposition of penalties on them.

10.6. Involve specialists from structural units in solving the tasks assigned to him (if this is provided for by the regulations on structural units, if not, with the permission of the manager).

10.7. Require the management of the organization to provide assistance in the performance of their official duties and rights.

THE DEPUTY DIRECTOR FOR INFORMATION TECHNOLOGY IS PROHIBITED:

11. Note. This section is presented additionally and is used at your own discretion.

11.1. Use work time to resolve personal issues.

11.2. Use official position and time for personal gain.

11.3. If the head of the organization is replaced, appoint those responsible in your place.

11.4. Be negligent in your duties.

11.5. Submit reporting documentation in violation of established deadlines.

11.6. Take a passive part in the preparation of budget plans.

11.7. Theft of property and inventory items of the organization.

11.8. Rude, tactless attitude and behavior with the organization’s staff and with the organization’s clients.

11.9. Transfer information about the organization, the organization’s employees, and clients to third parties.

11.10. Transfer to the manager knowingly false, distorted, reporting and other information.

11.11. Talk on the phone about personal matters during work hours.

11.12. For advertising purposes, indicate your own phone numbers and email.

11.13. Maintain a client database of suppliers on personal media.

11.14. Remove documents, equipment, and service materials from the organization’s territory.

11.15. Take work home.

11.16. Do not hand over the keys to the office premises to the administrator.

11.17. Talk and provide information (gossip) about a person in his absence.

11.18. Smoking and drinking alcoholic beverages on the territory of the organization during working hours. Be on the territory of the organization while drunk or in a state of narcotic or toxic intoxication.

11.19. Use the Internet and telephone communications of the organization for personal purposes.

11.20. Engage in any activity not related to the performance of official duties.

11.21. Failure to comply with occupational health, safety, sanitation, fire safety, electrical safety, and personal hygiene standards.

RESPONSIBILITY

12. The Deputy Director for Information Technology is responsible for:

12.1. For failure to perform (improper performance) of one’s job duties as provided for in this job description, within the limits determined by the current labor legislation of the Republic of Belarus.

12.2. For offenses committed in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Republic of Belarus.

12.3. For causing material damage - within the limits determined by the current labor, criminal and civil legislation of the Republic of Belarus.

12.4. For providing false or distorted reporting and other documentation (information) to immediate management.

12.5. For rude, tactless attitude (behavior) when communicating with staff and visitors of the organization.

12.6. For the safety of documentation and non-compliance with the interests of the organization, the issuance of confidential information, documentation (trade secrets) about the organization and its clients to third parties.

OPERATING MODE. RIGHT OF SIGNATURE

13.1. The working hours of the Deputy Director for Information Technology are determined in accordance with the Internal Labor Regulations established in the organization.

13.2. Due to production needs, the Deputy Director for Information Technology may go on business trips (including local ones).

13.3. To resolve operational issues to ensure production activities, the Deputy Director for Information Technology may be allocated company vehicles.

13.4. To ensure his activities, the Deputy Director for Information Technology is given the right to sign organizational and administrative documents on issues included in his functional responsibilities.

Name of the position of the head of the structural unit _________ _______________________ Signature Explanation of signature Visas I have read the instructions _________ _______________________ Signature Explanation of signature _______________________ Date

Author Zhuk A.N. partner of the Statut legal group, consultant in the field of labor legislation

What to do

IT is an abbreviation of the English information technology, which in Russian sounds like “information technology”. The prefix CIO, which is used to designate the specialty of the director of the IT department, means Chief Information Officer, and is translated as “head of information issues.”

Main functions of IT directors:

  • development of an enterprise information system from scratch;
  • optimization of the current information structure;
  • effective budget planning for an IT company.

Specialists are included in the list of top managers, so quite serious requirements are placed on them. The profession should not be confused with a system administrator, who performs practical tasks to ensure the normal functioning of the information structure (installs software, tests and launches, troubleshoots, etc.).

The responsibilities of the IT director are related to strategic planning. However, it is worth considering that a manager must also work with his hands; in other words, he is a “playing coach” who can not only generate ideas, but also, if necessary, put them into action.

The head of the department must know

The head of the information technology department must know:

  • State laws, enterprise regulations
  • Explicit business processes and information flows in the enterprise
  • Methods for optimizing and analyzing information exchange processes
  • Rules for the implementation of technical tasks regarding the information system
  • Working technologies for transmitting and processing information in an enterprise, technologies for building local networks, data transportation protocols
  • Used hardware and software information security tools in the enterprise
  • Locations of fire extinguishing methods and fire evacuation rules

Where to study

You won't be able to become a top manager right away. However, those who feel strong enough to overcome the entire path from system administrator to department manager need to think about training in advance. Large Russian and foreign companies most often hire specialists with two higher educations for this position. The first is in the field of information technology, the second is in business management (or the profile in which the company operates). You can get a master's degree, which will be a good help for working in this industry, at, for example, the following universities:

  • MISiS (Moscow) – direction “Intelligent information processing and management systems”;
  • ITMO (St. Petersburg) – “Informatics and Computer Science”;
  • SPbPU (St. Petersburg) – “Information technologies and computer technology”;
  • NSU (Novosibirsk) - “Informatics and Computer Science”.

To enter a higher educational institution, you must successfully pass the Unified State Exam in mathematics, computer science, and the Russian language. Often, top managers in general and directors of IT departments in particular are required to know foreign languages, so even if, say, English or German is not needed for admission, they still need to be learned for the future.

As for the second higher education, you can even get it remotely. There are many programs in Russia aimed at retraining managers in the information technology industry. You can complete the courses at the RANEPA School of IT Management under the President of the Russian Federation or at the educational school at Moscow State Technical University. Bauman. Additional training can be combined with work, which is especially convenient if you have already found a position in the field of information technology.

Rights

The head of the department has the right:

4.1. Sign correspondence incoming and outgoing from the department regarding the conclusion of contracts in the field of information technology.

4.2. Make proposals to senior management to change the existing procedure for processing documents and information exchange in the Organization's divisions to ensure the effective use of the information system.

4.3. Make proposals and agree on contracts for the purchase of software, computing, electronic, office equipment, communications equipment, for the development of custom software with the involvement of third parties, work on its implementation, installation, maintenance, and repair of equipment.

4.5. Coordinate cost estimates regarding the volume and composition of work performed. Accept work and sign work acceptance certificates.

4.6. Demand from subordinate employees of the department the unconditional fulfillment of established tasks, compliance with labor discipline, labor safety and fire protection rules.

4.7. Represent department employees for rewards for success in their work and make proposals to impose penalties for violations of labor discipline and failure to fulfill their official duties.

4.8. Represent the Organization in third-party organizations on issues of information systems development and perform actions on its behalf that are within the scope of his duties.

Responsibilities

The CIO must have hands-on experience in maintaining computer systems. However, keep in mind that you don’t need to know everything from Photoshop to programming languages. Employers value narrow specialists much more highly, since only a few areas can be effectively studied, and if you take on everything, the knowledge will be superficial.

The functional responsibilities of the head of the information service are as follows:

  • organization and management of the department;
  • development of strategies for the development of information technologies of the organization;
  • uninterrupted provision of the company with the necessary equipment and software products;
  • setting up process automation at the enterprise;
  • control of maintenance of databases, software and equipment;
  • implementation of new department projects;
  • timely elimination of IT system faults.

In addition, the director independently concludes deals with suppliers and developers of software and equipment. He constantly monitors the latest trends in the world of information technology, attends specialized events (exhibitions, forums, etc.).

Functional responsibilities

The head of the information technology department daily plans current work and forecasts long-term development prospects. He is involved in the selection of personnel - usually this is expressed in conducting final interviews with candidates pre-selected by personnel officers. The head of the department determines the powers of all specialists, distributes responsibilities, gives orders and checks their execution. If necessary, the head of the department initiates retraining of employees. He also writes reports on the activities of the unit and compiles analytical notes.

The head of the IT service considers proposals for improving the infrastructure coming from both top managers and subordinates. He is obliged to qualifiedly evaluate all ideas and predict the possible consequences of their implementation. In addition, he himself needs to follow the news of science and the market in order to respond in a timely manner to the changes taking place.

Ideal candidate for the position

IT CIO is a responsible, multifunctional and competent specialist. In addition to practical and theoretical knowledge, this professional must also have a number of personal qualities, without which it will not be possible to organize the functioning of the information department. The following will be useful at work:

  • communication skills;
  • the ability to think two steps ahead and predict trends;
  • high level of self-organization;
  • oratory;
  • leadership abilities;
  • Analytical mind;
  • fast learner;
  • skill to work in team;
  • stress resistance.

The director of the IT department must be prepared for an irregular schedule. It should also be taken into account that the industry is quite specific, and the people who work in it also have extraordinary characters. A manager needs to be able to find a common language with everyone and organize communication between his department and other departments of the company.

Responsibilities of the CIO

Regardless of the direction of the company’s activities, specialists of this type perform, in addition to those listed, approximately the same tasks:

  • Development of a company development strategy in the field of IT technologies;
  • Management of the IT department as a whole and its individual projects;
  • Development of documentation and regulations;
  • Planning and optimization of the budget for an IT project;
  • Ensuring information security.

As you can see, the CIO not only manages the department, but also bears great responsibility. The speed and quality of work of the entire department, as well as the competence of employees and the rational use of labor resources depend on his professional actions. It's not easy to find such a person.

Wage

CIOs earn fairly high salaries. Its size depends on factors such as experience, the presence of recommendations from previous employers, the company’s field of activity, and region. In the capital and St. Petersburg, IT managers receive 350–500 thousand rubles per month, in other cities – in the range of 70–250 thousand. In foreign companies, the salary can reach 80 thousand dollars per year.

In Russia, directors of the IT departments of Gazprom and Sberbank have the highest salaries. As for the global market, the most attractive in terms of salary are companies working in the field of automation, development and release of software, and online services. According to official data, you can earn up to 25 thousand dollars a month at Google, and up to 50 thousand dollars at Microsoft.

Specialists with experience tend to work in large international organizations, as they provide not only a good rate, but also a 40-70% premium in the form of bonuses for work performed, medical insurance, reimbursement of travel, recreation, gym and communication expenses.

Rights of the head of the information technology department

  • Suggest changes to senior management regarding the procedure for processing documents for more efficient work
  • Sign documents related to agreements in the field of information technology at the enterprise
  • Coordinate agreements for the purchase of software, office equipment, and communications equipment. Involvement of third-party organizations for maintenance, installation and repair of equipment
  • Require employees of their service to fulfill assigned tasks, discipline, fire protection rules and labor safety rules
  • Encourage employees

Career Opportunities

You won't be able to become a director of information technology immediately after university. Employers prefer to hire specialists with 10–15 years of experience for this position. This takes into account how long the applicant worked in each, which change places every six months or a year and do not want to take on leadership positions.

A good professional who has proven his high competence and skillfully manages a department may in the future become a deputy general director and join the board of directors. Most often, such privileges are received by employees of foreign companies, but in Russia the practice of promoting top managers to managers of organizations is also beginning to actively develop.

Professional skills

The head of the IT department creates the technical and software architecture of the company, maintains an information system that meets the needs of all staff units and brings success to the business. At the same time, he clearly understands what budget can be counted on when purchasing equipment or hiring IT specialists, how to reduce costs, and in which cases savings are undesirable for the sake of maintaining quality.

Often the head of an IT department is involved in project management. In this case, he has to give primary attention to the implementation of a specific task for a certain period of time.

In addition, the head of the information service has leadership abilities and is able to properly organize the overall work process. He has sufficient data about the abilities of each professional to understand who is best given this or that task.

To manage an IT department, you need to understand all the nuances of its activities. The theoretical knowledge and practical skills of the boss allow him, if necessary, to independently carry out most of the actions that he supervises. Thanks to this, he can give performers valuable advice and set reasonable time frames.

When interacting with top managers, the head of the IT department can clearly answer all questions related to the information structure of the business. It clearly formulates the essence of the problems that have arisen and may require the provision of additional resources or changes in certain processes in the organization’s activities.

Finally, the boss knows how to draw up documents that are literate from both a technical and legal point of view.

The IT sector is developing very dynamically; a career in a constantly changing environment requires continuous self-education and advanced training. As experts note, knowledge in IT becomes outdated within 3-4 years.

The opportunity to improve qualifications for managers of the information technology department, confirmed by a diploma from the Higher School of Economics, was implemented at the Higher School of Economics of the National Research University Higher School of Economics in the professional retraining program “IT and IT Project Management”
or program

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